We are upgrading Maersk Go so we can offer you more system stability, better performance, and an overall improved customer experience. These changes will begin being implemented from March 2025. You’ll see them completed by end of 2025.
The changes began being implemented from March 2025. On 14 May 2025, most of these changes will be implemented. We will continue to optimise the platform, so you may continue to see smaller changes throughout the remainder of 2025.
Every decision at Maersk is made with you in mind, and this is no exception. We believe that by making these updates to our platform and our offering in Maersk Go, we can offer you a much better logistics experience.
Maersk Go is here to help you manage your supply chain in a way that feels intuitive, while allowing you to control costs. Maersk Go is designed for businesses of all sizes, with a digital-first mindset and want quick and simple logistics.
We understand that prior to this, it may have been difficult to figure out which solution was best for you. If you are an earlier customer using both solutions, we have assessed your usage and have proactively selected the solution for you based on your needs.
You can further information on Maersk Spot here.
If you have further questions on Maersk Go that are not covered here, you can find further information on our support pages here.
If you are worried that you have been placed incorrectly either as a Maersk Go or Maersk Spot customer, please fill out this form, and send it to your customer experience representative, who can assist with moving you to the correct solution.
The goal of this update to Maersk Go is being made to offer you more system stability, better performance, and an overall improved customer experience. This means that the scope and offering of Maersk Go will not lessen.
No, you can no longer access the locked rate feature or soft booking feature on Maersk Go.
Maersk Go will continue to offer competitive dynamic pricing in line with market expectations.
Our global network of logistics experts are always ready to help via our online chat or your local office. Our teams are standing by to help you in whatever way you need.
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