What do I do if my invoice is wrong?

If you believe your invoice is incorrect, you can raise a dispute on it. Once you log into MyFinance, find the invoice you wish to dispute and select it (tick box). In the bottom bar, you will see the total invoice amount on the left, and some icons on the right.
Select the 'Dispute' icon.

This will take you to a new page, where you can review your selection, and select a Dispute Reason from the drop down list. You may be required to provide more information about what is incorrect, and you can attach supporting documents if you wish to.
Then click on 'Continue' to complete the Dispute submission.

Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams

Chat with us

Contact us and we will respond within the next two working days

Case management

Contact us and we will respond within the next two working days.

New to Maersk.com?

Step by step guides to get started using our digital services.

Reach out to us

Chat Online

Chat online

Register online to chat with a member of our support team and get immediate answers during official office hours.
Email US

Sales enquiries

Contact us and we will respond within the next two working days.
Local Information

Find your local office