Where can I get help on the Captain Peter product?
Customers who have purchased the Premium or Integrated package can use the 24/7 chat support available when logged in to Captain Peter for the fastest level of response. All Captain Peter users can contact the Captain Peter support team via email.
Related FAQs
Can I be notified of the Gate-in of my shipment? Can I get a live demo of Captain Peter? Can I manage all my subscriptions to be proactively addressed by Maersk? Can I purchase the single Captain Peter datalog download for a single shipment? Can I receive container milestones via emails? Can I view the live position of my reefer in Captain Peter? How can I log in to Captain Peter? How can I set up personalized notifications in Captain Peter? How do I purchase one of the paid Captain Peter packages? How up-to-date is the data on the graphs in Captain Peter? I have purchased the Captain Peter Integrated package, how do I start integration with the API? I have questions or concerns about the data I see in the Captain Peter graph or the notifications I have received - who should I reach out to?New to Maersk.com?
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