Experiencing an error on our website accessing your Demurrage and Detention details?
If a page isn’t loading, a button isn’t working, or you’re getting an error — we’re here to help.
Contact our customer service team for immediate support by logging into your Maersk account and clicking the chat icon located in the bottom-right corner of the page. Alternatively, you can get in touch with our support team through live chat.
What should you include when chatting with us?
- A quick description of the issue
- The page you were on
- Any error messages
- Your device and browser (e.g. iPhone with Safari)
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Related FAQs
Do you have a non-shipment related question? Experiencing an application error on our website? Experiencing an error on our website accessing MyFinance? Experiencing an error on our website accessing rates? Experiencing an error on our website accessing your Shipping Instructions? Experiencing an error on our website accessing your bill of lading? Experiencing an error on our website accessing your booking? Experiencing an error on our website submitting a Delivery or Release order? Experiencing an error on our website with schedules? Having trouble on our website tracking a shipment? Having trouble on our website?New to Maersk.com?
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