Which party will receive the refund of the Credit Note, if requested online?
If you have a refundable Credit Note, then you can go to MyFinance to request a refund. If you are Customer, you will receive the refund in the bank account you have linked to your profile. In some countries, if the refund should go to your Agent/Third Party, you can also choose to 'Refund to third party' in the refund request.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Related FAQs
Can I use the same stored card across other brands such as safmarine.com? (For Non 3DS Countries) Do I need to enter my card details at every payment? (For Non 3DS Countries) Why can I not select “Incorrect Payer” when I dispute during a partial payment? How can I see whether a dispute has been updated? Can I make a payment through MyFinance? How do I cancel my order and get a refund? How do I make a payment? Can I request a physical invoice via mail? What is a late payment fee? Can I request a refund of my Credit Note on MyFinance? Can I pay my freight invoice in a different currency than that of the invoice? Is there a limit to the number of invoice documents that can be searched for or downloaded at one time?New to Maersk.com?
Step by step guides to get started using our digital services.