What is the compensation fee process and what does a compensation fee cover?
In the case Maersk is unable to ensure an equipment and loading guarantee as confirmed in the booking, the option to apply for a compensation fee is available.
For inland, specifically, a compensation fee is applicable in the event only that Maersk fails to pick-up the cargo timely enough for departure of the vessel. Maersk will conduct a review and if eligible, a compensation fee will be applied to the invoice.
Related FAQs
Can I add Rollable to an existing Maersk Spot booking? Can I remove Rollable from an existing Maersk Spot booking? Can Maersk Spot for US trades be booked via EDI solutions or INTTRA? Can a Maersk Spot booking be amended for US Trades? Does it mean that Maersk Spot shipments which have not been marked as Rollable will not be rolled? How can I book Maersk Spot using EDI? How do I keep track of my Maersk Spot bookings? How do I know if my Rollable shipment get rolled? How much is Maersk going to compensate me in case of rolling a Rollable shipment? If I amend an existing booking, will the Rollable selection remain? If I select Rollable for my Maersk Spot shipment, will I still get equipment priority? If I select Rollable for my shipment and later need to amend or cancel, will the amendment or cancellation fee apply?New to Maersk.com?
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