What is the compensation fee process and what does a compensation fee cover?
In the case Maersk is unable to ensure an equipment and loading guarantee as confirmed in the booking, the option to apply for a compensation fee is available.
For inland, specifically, a compensation fee is applicable in the event only that Maersk fails to pick-up the cargo timely enough for departure of the vessel. Maersk will conduct a review and if eligible, a compensation fee will be applied to the invoice.
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FAQs relacionadas
How do I keep track of my Maersk Spot bookings? How do US regulations impact Maersk Spot for US Trades? How much is Maersk going to compensate me in case of rolling a Rollable shipment? If I select Rollable for my Maersk Spot shipment, will I still get equipment priority? If I select Rollable for my shipment and later need to amend or cancel, will the amendment or cancellation fee apply? If I select Rollable how many times will my cargo get rolled? Maersk Spot has a loading guarantee, why would I select Rollable? Posso alterar o armazém de retirada do transporte / a data de retirada / o endereço de carregamento da carga e a data de carregamento da carga? Posso alterar uma reserva de contrato para uma reserva do Maersk Spot ou vice-versa? Posso remover a opção Rollable de uma reserva existente do Maersk Spot? Posso ver detalhes de preços antes de modificar uma reserva do Maersk Spot? Recebo uma mensagem de erro quando tento prosseguir com uma alteração. Por quê?Novo no Maersk.com?
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