I am worried I have been placed with the wrong solution. What can I do?
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If you are worried that you have been placed incorrectly either as a Maersk Go or Maersk Spot customer, please fill out this form, and send it to your customer experience representative, who can assist with moving you to the correct solution. Please be aware that it will no longer be possible to utilise both solutions at the same time.
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Related FAQs
Are Lock Rates and Soft bookings still available on Maersk Go? Can I add a new user to my company? Can I add or delete containers in my booking? Can I amend a booking after it has been confirmed? Can I amend a booking after it has been placed? Can I amend the description of my cargo after booking? Can I amend the vessel or container type after a booking issubmitted? Can I apply for credit? Can I as a buyer fill in the Verified Gross Mass (VGM)? Can I authorise my suppliers to place bookings on my behalf? Can I be certain there are containers available for my cargo? Can I book if I do not have a company?New to Maersk.com?
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