How can I request Demurrage / Detention freetime?
We understand that managing costs is a priority. Checking your demurrage and detention freetime online helps you stay informed and avoid unexpected charges.
- From the hub homepage, go to the Import Demurrage & Detention widget.
- Enter the shipment number and click View Details.
- You'll see container-level freetime and any applicable charges for exceeding it.
- If required you can use the calendar to select additional freedays.
- Accept the terms and click Purchase.
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What happens if there is a problem with my Re-export request? How do I request for a shipment to Retain-on-board? What happens if there is a problem with my Change of Destination request? What happens if there is a problem with my Retain-on-board request? What is the best way to enquire about a Return Shipment? Can I re-use a container? How can I check if a vessel has space or availabilty? How do I request a deadline extension? How do I request a Re-export? How do I make a transhipment request? What do I need to do if a container is rejected at the load site? What happens if there is a problem with my Delay in Transit request?New to Maersk.com?
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