When can I expect to receive a resolution to my dispute?
If you have raised an invoice dispute, we shall get back to you with a resolution or queries within two working days.
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Related FAQs
Can I apply for credit? Can I change my payable party after bookings are placed? Can I dispute my invoice if I disagree with what I've been billed? Can I raise my disputes in MyFinance? Can I request a physical invoice via mail? Can I request my invoice to be changed if some of the chargeswere supposed to be billed to my partner? How can I search invoices that are disputed? How can I see whether a dispute has been updated? What happens if my dispute is accepted? What happens if my dispute is rejected? What is a late payment fee?New to Maersk.com?
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