I have questions or concerns about the data I see in the Captain Peter graph or the notifications I have received - who should I reach out to?
Please rest assured that our operations teams and vessel crews have access to the same information via our Remote Container Management system and will try to take action on any open alarms causing temperature deviations.
The Captain Peter support team can answer basic questions related to the data and product features while more detailed questions related to data interpretation and reefer functionality may be forwarded on to our global network of Reefer Specialists for further review and feedback.
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Related FAQs
Can I get a live demo of Captain Peter? Can I purchase the single Captain Peter datalog download for a single shipment? Can I ship cargo with Maersk Go that needs to be kept at a specific temperature? Can I track my air cargo? Can I view the live position of my reefer in Captain Peter? Can my buyers and suppliers also track the cargo? How can I log in to Captain Peter? How can I set up personalized notifications in Captain Peter? How can I track my container to know when it will arrive? How do I keep track of my Maersk Spot bookings? How do I purchase one of the paid Captain Peter packages? How many milestones is Maersk tracking?New to Maersk.com?
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