LinkedIn
Facebook
X.com
WeChat
Email
A typical problem with customs clearance is that a shipment gets delayed at a border because the duties cost more than expected or the customs declaration is incorrect or incomplete. If you use a customs broker or a strategic customs partner, you can easily avoid problems and risks with the correct documentation and classification.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
Can I amend or cancel an ECTN Certificate once it has been issued? Can I use one ECTN Certificate for multiple containers in the same shipment? Do I need a customs broker, or can I do customs clearance myself? Do you offer comprehensive customs clearance services? Does Maersk Full Truckload (FTL) & Less-than-Truckload (LTL) offer cross-border trucking? How can I arrange customs clearance? How do I apply and what documents are required for an ECTN Certificate? How do I get more information on your customs clearance services? How do I organise customs clearance for my shipments? How long does customs clearance take? How long does it take to obtain an ECTN Certificate? How much Customs duty will I pay for my shipment?New to Maersk.com?
Find everything you need to start your logistics journey with us.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Case management
Our Customer Service Agents will handle your case as quickly as possible.