What should I do if my cargo at Iskenderun is damaged?
We recommend you to notify your insurers of the situation immediately, if you haven’t done so already. If you have insurance, your company will be able to guide you through the process to file a claim.
The relevant email address for coordinating the insurance process from the terminal’s side is: tespit@limakports.com.
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Related FAQs
How do I contact Maersk if I have questions about my cargo? Is Maersk still accepting new bookings to the Port of Iskenderun? What are my options if my cargo is safe and ready for transport from Iskenderun? What damage has been done to the Port of Iskenderun? What do I do if I already have a booking to the Port of Iskenderun? What impact has the earthquake had on Maersk operations in Turkey/Syria? What is the current security situation for my cargo at Iskenderun? What relief packages are available for affected customers? When will the Port of Iskenderun be operating normally again?New to Maersk.com?
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