Experiencing an error on our website accessing your booking?
If a page isn’t loading, a button isn’t working, or you’re getting an error — we’re here to help.
Contact our Chat team for immediate support by clicking the chat icon located in the bottom-right corner, or visit chat and follow the steps and a team member will assist you in real time.
What should I include when chatting with us?
- A quick description of the issue
- The page you were on
- Any error messages
- Your device and browser (e.g. iPhone with Safari)
Nous sommes désolés, une erreur est survenue
Ces informations ont-elles été utiles ?
Merci de votre retour d’informations !
Nous sommes désolés de n’avoir pas pu vous aider davantage, veuillez consulter les FAQ correspondantes ci-dessous.
Nous sommes désolés que vous n’ayez pas pu trouver ce que vous souhaitiez aujourd’hui
Veuillez utiliser l’une des options ci-dessous pour contacter nos équipes Expérience client
FAQ connexes
How to get a rate / quote? How can I follow up on a quote? How can I check when I've not received a quote? How can I check a port or terminal update? Having trouble on our website tracking a shipment? Do you have a non-shipment related question? Experiencing an error on our website submitting a Delivery or Release order? How can I query a port or terminal update? How do I register for online access? How do I access my Shipping instructions? Need to access MyFinance? Need to access your bookings?New to Maersk.com?
Explore our step-by-step guides to using our digital services