All cargo FAQs
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Who has access to the data on Captain Peter? Why can I not see any shipments when I log in to Captain Peter? Why has the estimated time of departure or arrival for my shipment changed? Why is data missing from the graph or not up-to-date on the GPS map in Captain Peter? Why should I buy Maersk Cargo Insurance provided by Zurich Insurance? Why would I need to worry about the safety of my cargo when I ship with Maersk? Why would I worry about the safety of my cargo when shipping with a trusted carrier like Maersk? Will I be notified of any vessel contingencies? Will Zurich Insurance appoint a surveyor on my behalf in case of cargo damages? Will my goods be inspected by Customs?
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