How do I get my container released?
For import customers
The release of your container is subject to local customs regulations, charges being paid and all relavant documents surrendered to the local Maersk office. Once cleared, you can send us a "release or delivery order request".
For export customers
The instructions are included as part of the booking confirmation and subject to the approval of the local Maersk office.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Related FAQsCan I purchase a container from Maersk? Can I receive container milestones via emails? Can I use an import container for my export without having to collect an empty container from the terminal? How can I track my container to know when it will arrive? How do I measure my verified gross mass container weight? How is demurrage calculated? How is the container loaded onto the truck? How long can I keep the container in my warehouse? How much freetime do I have on my container? What are the maximum cargo dimensions that can be loaded on to a flatrack? What do I need to be aware of when stuffing the container?
New to Maersk.com?
Step by step guides to get started using our digital services.