How do I get my container released?
For import customers
The release of your container is subject to local customs regulations, charges being paid and all relavant documents surrendered to the local Maersk office. Once cleared, you can send us a "release or delivery order request".
For export customers
The instructions are included as part of the booking confirmation and subject to the approval of the local Maersk office.
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Related FAQs
Can I be certain there are containers available for my cargo? Can I be notified of the Gate-in of my shipment? Can I purchase a container from Maersk? Can I receive container milestones via emails? Can I ship dangerous cargo in a dry container? Can I ship my hazardous cargo with Maersk? Can I ship my own container and tanks? (wine/bulk liquids) Can I use an import container for my export without having to collect an empty container from the terminal? Can Maersk provide "Food Grade" dry containers ? How can I track my container to know when it will arrive? How do I measure my verified gross mass container weight?New to Maersk.com?
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