Does Maersk contact the supplier to arrange delivery of the goods?
During the booking process you are asked to provide the necessary documents and your supplier’s contact details, so they can also be notified of the booking and the shipment. After submitting the required documents, you will be notified that your shipment is good to go. If the booking is door to door, we will contact the supplier to arrange the pick-up time and date as well as necessary documentations.
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Related FAQs
If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit? What happens once I have used my lock rate to book 20 FFE ? What happens if I don't use my lock rate within 30 days on Maersk Go? If I locked a rate for a port location, can I use the same rate on a door location too? Why is a change of equipment size/type considered a cancellation? How long does it take to confirm a booking? I have been notified that a buyer has placed a booking with me as a supplier. What should I do? If I do not use all of the Freetime Extension bought, will I get a refund? What is a no-show fee? Can I choose a daily rate on a trade route after I have locked the rate on Maersk Go? Can I amend a booking after it has been placed? Can I amend the vessel or container type after a booking issubmitted?New to Maersk.com?
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