How to surrender the Bill of Lading document to Maersk?

The Bill of Lading can be surrendered at the Maersk office counter or online.

Maersk offers online BL surrender via the electronic cargo release service. This service only applies to Original Bill of Lading or Negotiable bill. This service does not apply to Waybills.

  1. Is there a pre-requisite to place the request
    1. Only the transport document receiver party (Bill of Lading owner) can place this request once the Original Bill of Lading document has been issued online.
  2. Is the Original Bill of Lading available online for all customers?
    1. No. For the document to be available online the Bill of Lading owner should have signed a Web BL printing agreement. The Electronic cargo release service is only available for customers that have signed the Web BL printing agreement.
  3. What are the use cases where this service could be used?
    1. Shipper can use this service to surrender the BL to Maersk once the consignee has paid commercial invoice. This is convenient to both parties as it avoids courier delays, mishandling and manual document handling. For the shipper it provides control over the BL. Consignee can start the cargo release process and avoid the hassle of physically handling a key shipment document..
  4. What happens when the request is placed online?
    1. The BL is surrendered immediately, to allow the Consignee to start the cargo release process.
    2. Invoicing is completed within 20 minutes of placing the order.
    3. The customer receives an email acknowledgement confirming the successful order processing. The order status can be viewed on Maersk.com.
    4. The service charge is visible on the shipment, and the invoice is available online for payment.
  5. Is it a chargeable service?
    1. BL surrender via Electronic cargo release is a chargeable service. The charge is identified based on the Bill of lading owner’s country. The Bill of Lading owner country is identified from their registered address.
    2. E.g. If the shipment is from Chile to United Kingdom and the transport document receiver party is from Chile then the charge is picked up from Chile i.e. USD 80. However, if the shipment is from Chile to United Kingdom and the transport document receiver party is from Singapore then the charge is picked up from Singapore i.e. SGD 140.
    3. If the service is part of your contract, then in some cases the charge may not be applied.
    4. Listed below are the charges
      1. Afghanistan - USD 32
      2. Albania - USD 30
      3. Algeria - USD 0
      4. American Samoa - USD 30
      5. Andorra - USD 30
      6. Angola - USD 30
      7. Anguilla - USD 30
      8. Antigua and Barbuda - USD 30
      9. Argentina - USD 50
      10. Aruba - USD 30
      11. Australia - USD 40
      12. Austria - USD 30
      13. Bahamas - USD 30
      14. Bahrain - USD 32
      15. Bangladesh - USD 32
      16. Barbados - USD 30
      17. Belarus - USD 30
      18. Belgium - USD 30
      19. Belize - USD 30
      20. Bermuda Island - USD 30
      21. Bhutan - USD 30
      22. Bolivia - USD 30
      23. Bosnia and Herzegovina - USD 30
      24. Botswana - USD 35
      25. Brazil - BRL 450
      26. Brunei - USD 30
      27. Bulgaria - USD 30
      28. Burkina Faso - USD 30
      29. Cambodia - USD 30
      30. Cameroon - XAF 30000
      31. Canada - USD 120
      32. Cape Verde Island - USD 32
      33. Cayman Islands - USD 30
      34. Central African Republic - USD 30
      35. Chad - USD 30
      36. Chile - USD 80
      37. China - CNY 190
      38. Colombia - USD 30
      39. Congo - XAF 50000
      40. Congo, Dem. Rep. of - USD 30
      41. Costa Rica - USD 30
      42. Croatia - USD 30
      43. Cuba - EUR 28
      44. Curacao - USD 30
      45. Cyprus - USD 30
      46. Czech Republic - USD 30
      47. Denmark - USD 30
      48. Djibouti - USD 35
      49. Dominica - USD 30
      50. Egypt - EGP 300
      51. El Salvador - USD 30
      52. Equatorial Guinea - USD 30
      53. Estonia - EUR 30
      54. Ethiopia - USD 32
      55. Falkland Island - USD 30
      56. Fed St of Micronesia - USD 30
      57. Fiji Islands - USD 30
      58. Finland - USD 30
      59. France - EUR 0
      60. French Guiana - USD 30
      61. Gabon - XAF 10000
      62. Gambia - USD 32
      63. Germany - USD 30
      64. Gibraltar - USD 30
      65. Greece - USD 30
      66. Grenada - USD 30
      67. Guadeloupe - USD 30
      68. Guam - USD 30
      69. Guatemala - USD 30
      70. Guinea - GNF 225000
      71. Guyana - USD 30
      72. Haiti - USD 30
      73. Honduras - USD 30
      74. Hong Kong China - USD 30
      75. Hungary - USD 30
      76. Iceland - USD 30
      77. India - INR 5100
      78. Indonesia - IDR 410000
      79. Iraq - USD 53
      80. Ireland - USD 50
      81. Israel - USD 30
      82. Italy - USD 30
      83. Ivory Coast - XOF 30000
      84. Jamaica - USD 30
      85. Japan - JPY 5000
      86. Jordan - USD 50
      87. Kazakhstan - USD 30
      88. Kenya - USD 30
      89. Kiribati - USD 30
      90. Korea, South - KRW 55000
      91. Kuwait - USD 32
      92. Kyrgyzstan - USD 30
      93. Laos - USD 30
      94. Latvia - USD 30
      95. Lebanon - USD 30
      96. Lesotho - USD 35
      97. Liberia - USD 53
      98. Liechtenstein - USD 30
      99. Lithuania - USD 30
      100. Luxemburg - USD 30
      101. Macao China - CNY 190
      102. Macedonia - USD 30
      103. Madagascar - EUR 64
      104. Malawi - USD 37
      105. Malaysia - MYR 200
      106. Maldives - USD 32
      107. Malta - USD 30
      108. Marshall Islands - USD 30
      109. Martinique - USD 30
      110. Mauritania - USD 32
      111. Mauritius - USD 35
      112. Mayotte - USD 30
      113. Mexico - USD 30
      114. Monaco - USD 30
      115. Mongolia - CNY 190
      116. Montenegro - USD 30
      117. Montserrat - USD 30
      118. Morocco - USD 0
      119. Mozambique - USD 37
      120. Myanmar (Burma) - MMK 30000
      121. Namibia - USD 35
      122. Nauru - USD 30
      123. Nepal - USD 30
      124. Netherlands Antilles - USD 30
      125. Netherlands - USD 30
      126. New Caledonia - USD 30
      127. New Zealand - USD 30
      128. Nicaragua - USD 30
      129. Niger - USD 30
      130. Nigeria - USD 35
      131. Niue - USD 30
      132. North Korea - USD 30
      133. Northern Mariana Islands - USD 30
      134. Norway - USD 30
      135. Oman - OMR 26
      136. Pakistan - USD 36
      137. Palau - USD 30
      138. Panama - USD 30
      139. Papua New Guinea - USD 30
      140. Paraguay - USD 50
      141. Peru - USD 55
      142. Philippines - USD 30
      143. Poland - USD 30
      144. Portugal - USD 0
      145. Puerto Rico - USD 30
      146. Qatar - QAR 263
      147. Reunion - USD 45
      148. Russia - USD 30
      149. Rwanda - USD 30
      150. Saint Helena - USD 30
      151. Saint Vincent and the Grenadines - USD 30
      152. Samoa - USD 30
      153. San Marino - USD 30
      154. Sao Tome and Principe - USD 30
      155. Saudi Arabia - USD 32
      156. Senegal - USD 30
      157. Serbia - USD 30
      158. Seychelles - USD 35
      159. Sierra Leone - USD 32
      160. Singapore - SGD 140
      161. Slovakia - USD 30
      162. Slovenia - USD 30
      163. Somalia - USD 30
      164. South Africa - USD 35
      165. Spain - USD 0
      166. Sri Lanka - USD 35
      167. St Kitts-Nevis - USD 30
      168. St Lucia - USD 30
      169. St Pierre and Miquelon - USD 30
      170. Sudan - EUR 50
      171. Swaziland - USD 35
      172. Sweden - USD 30
      173. Switzerland - USD 30
      174. Taiwan China - TWD 950
      175. Tajikistan - USD 30
      176. Tanzania - USD 30
      177. Thailand - THB 1500
      178. Timor Leste - USD 30
      179. Togo - USD 30
      180. Tonga - USD 30
      181. Trinidad and Tobago - USD 30
      182. Tunisia - USD 0
      183. Turkmenistan - USD 30
      184. Turks and Caicos - USD 30
      185. Tuvalu - USD 30
      186. Uganda - USD 40
      187. United Arab Emirates - AED 250
      188. United Kingdom - USD 50
      189. United States - USD 120
      190. Uruguay - USD 50
      191. Uzbekistan - USD 30
      192. Venezuela - USD 30
      193. Vietnam - VND 850000
      194. Virgin Islands (Br) - USD 30
      195. Virgin Islands (US) - USD 30
      196. Yemen - USD 30
      197. Zambia - USD 35
      198. Zimbabwe - USD 35
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams

Chat with us

Contact us and we will respond within the next two working days

Case management

Contact us and we will respond within the next two working days.

New to Maersk.com?

Find everything you need to start your logistics journey with us.

One Platform

Reach out to us

Chat Online

Chat online

Register online to chat with a member of our support team and get immediate answers during official office hours.
Case management

Case management

Our Customer Service Agents will handle your case as quickly as possible.
Información local

Find your local office