What are the mandatory requirements in making online SmartPay payments via my finance?
LinkedIn
Facebook
X.com
WeChat
Email
The mandatory requirements for using SmartPay are as follows:
A bank account maintained with Maersk (either choose an existing one or request for creation of a new one)
The invoice selected is in in a currency allowed for SmartPay. These are:
- US$ for Canada and United States
- NZ$ for New Zealand
- AU$ for Australia
- Euros for Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Portugal, Spain. (For European SmartPay usage a mandate needs to be created online at the time of the first payment)
- GB£ for United Kingdom (For UK Smart Pay usage a Direct Debit instruction needs to be uploaded before the first payment.
For UAE, India, Malaysia, Singapore SmartPay usage, a direct debit Authority mandate needs to be signed and the hard copy submitted to Maersk office before the first payment.
Ocorreu um erro
Esta informação foi útil?
Agradecemos seus comentários!
Não foi possível ajudar mais. Leia as Perguntas Frequentes pertinentes abaixo.
Lamentamos que você não tenha conseguido encontrar o que queria hoje
Use uma das opções abaixo para entrar em contato com nossas equipes de Experiência do Cliente
Bate-papo on-line
Registre-se on-line para usar o bate-papo com um membro de nossa equipe de suporte e obter respostas imediatas.
Gestione casi
I nostri agenti si occuperanno del tuo caso il prima possibile.
FAQs relacionadas
Can I use the same stored card across other brands such as safmarine.com? (For Non 3DS Countries) Do I need to enter my card details at every payment? (For Non 3DS Countries) Why can I not select “Incorrect Payer” when I dispute during a partial payment? Do I have to add bank account details every time I request a refund? Can I request a refund of my Credit Note on MyFinance? How do I cancel my order and get a refund of my Credit Note? How do I submit payment a remittance proof/ proof of payment receipt on MyFinance? Can I pay my freight invoice in a different currency than that of the invoice? Can I make a payment through MyFinance? How do I make a payment? Is there a limit to the number of invoice documents that can be searched for or downloaded at one time? How can I see whether a dispute has been updated?New to Maersk.com?
Explore our step-by-step guides to using our digital services
Contate-nos
Atendimento on-line
Cadastre para acessar nosso atendimento on-line, nosso time de suporte está preparado para fornecer respostas imediatas.
Case Management
Nosso time Atendimento ao Cliente processará sua solicitação o mais rápido possível.