Does Maersk contact the supplier to arrange delivery of the goods?
During the booking process you are asked to provide the necessary documents and your supplier’s contact details, so they can also be notified of the booking and the shipment. After submitting the required documents, you will be notified that your shipment is good to go. If the booking is door to door, we will contact the supplier to arrange the pick-up time and date as well as necessary documentations.
Si è verificato un errore
Queste informazioni sono state utili?
Grazie per il feedback fornito
Spiacenti di non poterti aiutare di più, ti consigliamo di leggere le FAQ qui di seguito.
Siamo spiacenti che non tu non abbia potuto trovare ciò che volevi in questo momento.
Usa una delle seguenti opzioni per contattare i nostri team Customer Experience
FAQ pertinenti
Can I make a change of destination (COD) for part of my cargo? How do I place a booking on behalf of another company? Is there a fee for cancelling a booking? Can I as a buyer fill in the Verified Gross Mass (VGM)? Can I amend a booking after it has been placed? What is a no-show fee? Can I amend the vessel or container type after a booking issubmitted? How long does it take to confirm a booking? Why is a change of equipment size/type considered a cancellation? Can I book if I do not have a company? Can I amend a booking after it has been confirmed? Will I be able negotiate or buy more free time days?New to Maersk.com?
Explore our step-by-step guides to using our digital services