What happens if Maersk cancels my shipment?
Maersk Go offers you a loading guarantee. If we fail to load your cargo on the booked vessel, or if there is a delay of more than three days of the originally scheduled vessel departure date, you will be compensated. If you've selected to waive the cargo loading guarantee, it means your containers can get rolled — in which case we will not compensate you.
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Can I make a change of destination (COD) for part of my cargo? How do I place a booking on behalf of another company? Is there a fee for cancelling a booking? Can I as a buyer fill in the Verified Gross Mass (VGM)? What is a no-show fee? Can I amend a booking after it has been placed? Can I amend the vessel or container type after a booking issubmitted? How long does it take to confirm a booking? Why is a change of equipment size/type considered a cancellation? Can I book if I do not have a company? Can I amend a booking after it has been confirmed? Will I be able negotiate or buy more free time days?New to Maersk.com?
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