Shift Support

Full time
MA - Tangier
Posted 30+ Days Ago


• As a member of IOC team, the Shift support Officer provides day to day support for the implementation, training, consistent use and continual optimization of IFS CMMS and other support tools necessary to fulfil the goals and objectives of the Maintenance and Repair Department.
• In addition, the Shift Support will extract data needed by stakeholders to drive continuous improvement in maintenance and reliability of the physical assets


  • Coordinate with IOC team and ensure the necessary support on solving technical issues
  • Provide day to day support on the use IFS for daily tasks
  • Query and publish routine and on-demand reports and analysis that will support continuous improvement in the maintenance and reliability of equipment assets
  • Input EQU data through adherence to policies, procedures and guidelines or consistent internal practices
  • Collaborate with internal and external stakeholders for the continuous improvement and optimization of maintenance and reliability processes impacted by IFS
  • Work with other super-user's and subject matter experts across the company to improve IFS CMMS utilization, drive consistency, and improve functionality 
  • Supports special projects in regard to the input, update and improvement of IFS through data entry and optimization
  • Supports the ongoing maintenance and development of appropriate procedures, guidelines, and training tools 
  • Ensure weekly stops report with the necessary analysis in coordination with shift engineer
  • Ensure the equipment early monitoring, act and report any warning before the failure occurred
  • Ensure a daily and weekly performance shift report and Problem solving of recurrent issues in coordination with concerned stakeholders,
  • Ensure a fluent communication and information flow with PCOs, QCCs, PCIs, RCCs, IOC SUP, OPS SUP, RCO, AS, planner, Vertical and horizontal sup, subcontractors,  ..
  • Support site technicians if requested by shift engineer
  • Perform cross-kaizens with main stakeholder


  • Understand and follow the company’s safety system
  • Protect myself and those around you from unsafe acts.
  • Actively participate in contributing to zero accidents.
  • Report any unsafe acts.
  • Ensure safe access to Automated area following the process.


  • Follow the company Code of Conduct
  • Live the Company Values.
  • Able to manage stress and dealing with many stakeholders in parallel.


  • Maintains a clean and organized work environment
  • Has a continuous improvement mindset
  • Follows directions and meets timelines as required


  • High school degree / GED or equivalent / College degree preferred/Engineer
  • Intermediated skills Microsoft Office Suites
  • 5 to 7 years’ experience as electromechanical technician or control room coordinator


  • Strong computer skills including but not limited to: IFS CMMS (or similar computerized maintenance management system or Enterprise Asset Management Application) such as -SQL database MS Office Products
  • Knowledge or understanding of typical Port terminal Assets
  • Demonstrate initiative with the ability to work individually and in work groups
  • Strong background in PLC (siemens, Omron, ..)


  • Works shifts in a 24/7 operational environment
  • Ability to work in front of a computer screen for long periods of time

Additional info

Ref. R31490
At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world. You’ll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace. APM Terminals is an independent business unit within the Danish Maersk Group – a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries - Join us to achieve even your most ambitious career goals!