We optimize our digital platforms periodically to provide a seamless user experience and facilitate your business in the best way possible.
As part of those efforts, we are deploying a release on 11 December 2021, which will result in the following:
- Updates in Shipment Binder
- Shipment-related user tasks and their completion status will be visible
- Real-time customs status will be available for advanced manifest submissions for Europe, South Africa, China and Japan
- Real-time customs status will be available for import manifest submission for some countries (Denmark, Finland, Tanzania and Kenya)
- Location/port aliases issue will be resolved in the shipping instruction old/classic journey
Online services impacted:
- Booking
- Shipment Binder
- Shipment Overview
- Shipping Instructions
- Documentation
An outage is expected from 9:00 UTC to 11:00 UTC and may cause a minor disruption to online services from 11:01 UTC to 15:00 UTC.
Please note:
Other systems will also undergo some enhancement activities on the same day (11 December 2021) from 08:30 UTC – 18:00 UTC. This will not result in an outage but may potentially cause minor to no disruptions.
Date: 11 December 2021
Scheduled enhancement activity: 08:30 UTC – 18:00 UTC
All other key digital services, apart from the ones listed above, will remain accessible without any interruption.
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