We optimize our digital platforms periodically to provide a seamless user experience and facilitate your business in the best way possible.

As part of those efforts, we are deploying a release on 9 October 2021, which will result in:

  • modernisation of underlying services related to booking journey
  • introduction of additional regulatory data in the shipping instruction journey

Online services impacted:

  • Booking
  • Shipment Binder
  • Shipment Overview
  • Shipping Instructions
  • Documentation

An outage is expected from 9:00 UTC to 11:00 UTC and may cause a minor disruption to online services from 11:01 UTC to 15:00 UTC.

Please note:

Other systems will also undergo some enhancement activities on the same day (9 October 2021) from 01:00 UTC – 23:30 UTC. This will not result in an any outage but may potentially cause minor to no disruptions.

Date: 9 October 2021

Scheduled enhancement activity: 01:00 UTC – 23:30 UTC

All other key digital services, apart from the ones listed above, will remain accessible without any interruption.

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