We optimize our digital platforms periodically to provide a seamless user experience and facilitate your business in the best way possible.

As part of those efforts, we are deploying a release on August 14, 2021, which will result in the following updates:

  • Services modernized to access user data
  • Cargo loaded on-board date now available in shipment binder
  • Only user with specific privilege can download Original Bill of Lading document
  • Menu renamed to Order secure paper
  • Updated user messages in BL release

An outage is expected from 9:00 UTC to 11:00 UTC and may cause a minor disruption to online services from 11:01 UTC to 15:00 UTC.

Online services impacted:

  • Booking
  • Shipment Binder
  • Shipment Overview
  • Shipping Instructions

Please note:

Other systems will also undergo some enhancement activities on the same day (August 14, 2021) from 03:30 UTC – 20:00 UTC. This will not result in an any outage but may potentially cause minor to no disruptions.

Date: August 14, 2021

Scheduled enhancement activity: 03:30 UTC – 20:00 UTC

All other key digital services, apart from the ones listed above, will remain accessible without any interruption.

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