A simple and seamless way to transport your goods with ocean and inland in one booking.
Maersk Spot frequently asked questions
What does a loading guarantee mean for Maersk Spot? What does it mean that the price is fixed? Which container types are supported by Maersk Spot? Which inland transport modes are available on Maersk Spot? Where is Maersk Spot available? What is the compensation fee process and what does a compensation fee cover? What is the process of a penalty fee and what does a penalty fee cover? What is a free time and Demurrage and Detention (D&D) offer for Maersk Spot? How do I keep track of my Maersk Spot bookings? How can I book Maersk Spot using EDI?
Maersk Spot has a loading guarantee, why would I select Rollable? Does it mean that Maersk Spot shipments which have not been marked as Rollable will not be rolled? You already promise compensation with Maersk Spot if you roll my cargo. Why should I select Rollable to get the compensation? How much is Maersk going to compensate me in case of rolling a Rollable shipment? What is the process to compensate? If I select Rollable how many times will my cargo get rolled? How do I know if my Rollable shipment get rolled? Will I get a “rolling guarantee” with Rollable? If I select Rollable for my Maersk Spot shipment, will I still get equipment priority? If I select Rollable for my shipment and later need to amend or cancel, will the amendment or cancellation fee apply? In case of rolling will there be any changes to the rate and free time? Can I add Rollable to an existing Maersk Spot booking?
What governing regulations affect bookings on US trades? How do US regulations impact Maersk Spot for US Trades? What is a Letter Of Authority (LOA)? What happens if a LOA is not provided for the first Maersk Spot shipment before the first shipment is gated in? Can a Maersk Spot booking be amended for US Trades? Can Maersk Spot for US trades be booked via EDI solutions or INTTRA? Is Rollable available for US Trades?
Can I add Freetime Extension to an existing booking? If I do not use all of the Freetime Extension bought, will I get a refund? Can I transfer the Freetime Extension charge to the consignee? What are the rules for cancellation? Where is Freetime Extension available? Can I extend demurrage or port storage freetime? Can I extend export freetime?