Reset your username or password

If you have forgotten your password or username, use these steps to reset and get a new password or to retrieve your username to regain access to your Maersk.com account.

How to reset and get a new password

  1. Click Account App Store located at the top right corner of the home page. which will take you to the login page .
  2. At the login page under the LOGIN button it will indicate Need help with your username or password ? Click on the link in password.
  3. Fill in your Username and Email and click on Submit.
  4. An email will be send to you with a link to reset your password.
  5. Click on the link and set a new password.

If you have forgotten your username, you can see a guide below on how to retrieve it.

How to retrieve your username

  1. Click Account App Store located at the top right corner of the home page . which will take you to the login page.
  2. At the login page under the LOGIN button it will indicate Need help with your username or password ? Click on the link in username.
  3. Fill in your First name, Last name and Email and click on Submit.
  4. An email will be send to you with your username.

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