In case of a claim how do I receive my compensation?
In case of a claim, how do I receive my compensation?
In case of cargo loss or damage, please contact your local customer service agent. Our team will take all the details and transfer the case to the claim handling team for a quick resolution.
Related FAQsHow will I receive an invoice for Value Protect? What happens in case of General Average? Will I have to provide a bank guarantee or other documents? Which documents are required to submit the claim? Why do I need to provide Average Bond, if Maersk will be placing security on my behalf? Will Maersk appoint a surveyor on my behalf in case of cargo damages?
New to Maersk.com?
Step by step guides to get started using our digital services.