Troels Støvring and his team built the beta version of Twill in just 20 weeks. While the pace of its further development will be driven by customer feedback, the ambition is that Damco’s new digital freight forwarder will also scale up fast.
“We are in a race, no doubt about it. Customers have become accustomed to software-driven simplicity in other parts of their business and personal lives and they want it for shipping too,” says Støvring, CEO of Twill. “That is why we built Twill, to combine the power of software with our people and expertise in order to simplify the shipping experience for our customers.”
Eat or be eaten
Simple does not describe the typical freight forwarding customer’s experience today. Unfortunately, emails, phone calls and the associated waiting and worrying about where one’s products are in the supply chain constitute an all too familiar reality.