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Simple Claim Process

Benefits per package

Package Coverage
dry-1Dry Starter Up to 15,000 USD
dry-2Dry Base Up to 30,000 USD
dry-5Cool Standard Up to 12,000 USD
  • Dedicated claim handling team
  • Two weeks from submission to resolution
  • Simplified document requirements*
    • Commercial Invoice
    • Packing list
    • Letter of Protest, including claim amount breakdown
    • Colour photos
    • Surveyor report for sustainable claims**
Package Compensation
dry-3Dry Plus Up to 60,000 USD
dry-4Dry Extended Up to 120,000 USD
dry-6Cool Advanced Up to 36,000 USD
dry-8Special Standard Up to 180,000 USD
dry-8Special Advanced Up to 240,000 USD
  • Dedicated claim handling team
  • Two weeks from submission to resolution
  • Simplified document requirements*
    • Commercial Invoice
    • Packing list
    • Letter of Protest, including claim amount breakdown
    • Colour photos
  • Maersk appoints a surveyor in case of claims**

* We reserve right to request additional documents for special cases
** Surveyor will be appointed if required to make settlement