Customs House Brokerage

Simplify your supply chain solution with help from our global team of customs experts.

Case studies

See how we tackle your customs challenges.

Vessel level clearance

The importer was paying a high amount of Merchandise Processing Fees (MPF) on an annual basis. Administration costs and reconciliation were increasing as the company grew its imports year-on-year.

We took on the challenge and provided a solution.

The challenge

  • The importer was paying a high amount of Merchandise Processing Fees (MPF) on an annual basis
  • Administration costs and reconciliation were increasing as the company grew its imports year-on-year

The customer

  • Top tier General Merchandise importer into North America
  • Received and delivered cargo from multiple origins to multiple destination ports in the US and Canada
  • Partnership with Damco for 15+ years in SCM and CHB

The solution

  • Damco Customs Services formalizes a pilot program along with a long-term road map to combine multiple Bills of Lading per vessel to a single entry
  • The number of entries per Bill of Lading per vessel comes down from 40 to 1
  • Damco works closely with the authorities if any container is on hold. The other containers are released to the client, while the on-hold container is inspected.

The result

  • $700,000 savings in the first year’s pilot program. $1.5 million savings in year 2
  • Reduced need for administrative and financial reconciliations

Driving accuracy and compliance

The challenge: Reduce vendor created errors in the invoice process, minimize the amount of manual updates required by the broker and eliminate the impact of potential delays in clearances due to manual errors.

The challenge

  • Reduce vendor created errors in the invoice process
  • Minimize the amount of manual updates required by the broker
  • Eliminate the impact of potential delays in clearances due to manual errors

The customer

  • A long-term Damco customer importing General merchandise
  • Is now fully integrated into Damco Shipper, ECI and Electronic Document Management
  • Combines a strategic vision of IT Connectivity, Automation and Innovation with its service providers

The solution

  • Damco’s innovative Customs Clearance Automation solution combines data received in the PO upload with bookings placed in the myDamco Shipper Porta
  • Allows the creation of standardized, clientspecific commericial invoice and packing list templates. This means we identify errors earlier
  • Success Factors:
    • PO upload
    •  Vender Bookings & Commercial Invoice
    • Creation in the Damco Shipper Portal
    • IT engagement to propoery scope, map & develop the ECI

The result

  • 17,000 ECI invoices sent in the first year
  • Client was able to have 90% of their entries cleared and ready 5 days prior to ETA
  • Aitomatic validations prevented errors and highlight anomalies earlier

Customs clearance reporting

The challenge: To reduce administrative responsibilities surrounding the management of a duty drawback program.

Need to minimize manual effort to capture SKU-level value, duty and customs fees, especially for clients who lack the ability to automate the entry process themselves, and mitigate risk of errors related to manual processing.

The challenge

  • Reduce vendor errors in the invoice process and resulting shipment delays
  • Maintain existing Customs Clearance Agent but use Damco’s innovative solutions

The customer

  • Top tier importer into North America
  • Partnership with Damco for HTS import classifications and FTZ zone preparation

The solution

  • Damco’s Customs Clearance Automation solution combines data received in the PO upload with bookings placed in the myDamco Shipper Portal
  • Ability to share data with the partners in the Supply Chain

The result

  • Automation allowed this customer to create scalable growth
  • Increased connectivity with all the partners including existing broker and overseas producers
  • Reduced need for PCS (Post Summary Corrections) by 99%
Customs House Brokerage

Flexibility in linking multiple parties

The customers' question: Reduce vendor errors in the invoice process and resulting shipment delays and maintain existing Customs Clearance Agent but use our innovative solutions.

The challenge

  • To reduce administrative responsibilities surrounding the management of a duty drawback program
  • Need to minimize manual effort to capture SKU-level value, duty and customs fees, especially for clients who lack the ability to automate the entry process themselves
  • Mitigate risk of errors related to manual processing

The customer

  • A Damco client for SCM, Freight Forwarding and Brokerage Solutions
  • The cost-mitigating solutions that Damco brought to the table were differentiators that “won” this business
  • By combining drawback automation with other innovations, this importer realized dramatic cost reductions

The solution

  • Damco’s systems provide the flexibility to use commercial invoices in Excel format to replicate an EDI invoice load
  • With invoice data loaded at the lowest SKU level, the entry captures all the item/colour/size details at the time of entry
  • This level of detail enables production of extremely detailed output reports, formatted in the provider’s structure

The result

  • Mitigated risk of data entry errors, resulting in higher compliance audit scores
  • Immediate reduction in administrative costs to capture the entry detail manually
  • Risk of drawback data entry errors dramatically reduced, increasing efficiency and eliminating review and correction of entry data captured manually

Anything you need, we’re here to help

Find Prices

Ready to ship?

Look up rates for new shipments and inland tariffs.
Find Schedules

Find schedules 1/2

Find Schedules

Find schedules 2/2

Email US

Sales enquiries

Contact us and we will respond within the next working two days.