Customs House Brokerage

Simplify your supply chain solution with help from our global team of customs experts

Case studies

See how we tackle your customs challenges 

shipping and cargo services

Vessel level clearance

The importer was paying a high amount of Merchandise Processing Fees (MPF) on an annual basis. Administration costs and reconciliation were increasing as the company grew its imports year-on-year.

Damco took on the challenge and provided a solution.

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The challenge
  • The importer was paying a high amount of Merchandise Processing Fees (MPF) on an annual basis

  • Administration costs and reconciliation were increasing as the company grew its imports year-on-year

The customer
  • Top tier General Merchandise importer into North America

  • Received and delivered cargo from multiple origins to multiple destination ports in the US and Canada

  • Partnership with Damco for 15+ years in SCM and CHB

The solution
  • Damco Customs Services formalizes a pilot program along with a long-term road map to combine multiple Bills of Lading per vessel to a single entry

  • The number of entries per Bill of Lading per vessel comes down from 40 to 1

  • Damco works closely with the authorities if any container is on hold. The other containers are released to the client, while the on-hold container is inspected.

The result
  • $700,000 savings in the first year’s pilot program. $1.5 million savings in year 2

  • Reduced need for administrative and financial reconciliations

Driving accuracy and compliance

Customs brokerage automation

The challenge: Reduce vendor created errors in the invoice process, minimize the amount of manual updates required by the broker and eliminate the impact of potential delays in clearances due to manual errors.

Customs-Brokerage-Automation_720x405

Customs clearance reporting

Automating reports to reduce administrative tasks

The challenge: To reduce administrative responsibilities surrounding the management of a duty drawback program.

Need to minimize manual effort to capture SKU-level value, duty and customs fees, especially for clients who lack the ability to automate the entry process themselves, and mitigate risk of errors related to manual processing.

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The challenge
  • Reduce vendor errors in the invoice process and resulting shipment delays

  • Maintain existing Customs Clearance Agent but use Damco’s innovative solutions

The customer
  • Top tier importer into North America

  • Partnership with Damco for HTS import classifications and FTZ zone preparation

The solution
  • Damco’s Customs Clearance Automation solution combines data received in the PO upload with bookings placed in the myDamco Shipper Portal

  • Ability to share data with the partners in the Supply Chain

The result
  • Automation allowed this customer to create scalable growth

  • Increased connectivity with all the partners including existing broker and overseas producers

  • Reduced need for PCS (Post Summary Corrections) by 99%

 Automating-reports

 

Flexibility in linking multiple parties

Customs brokerage automation

The customers' question: Reduce vendor errors in the invoice process and resulting shipment delays and maintain existing Customs Clearance Agent but use Damco’s innovative solutions.

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The challenge
  • To reduce administrative responsibilities surrounding the management of a duty drawback program

  • Need to minimize manual effort to capture SKU-level value, duty and customs fees, especially for clients who lack the ability to automate the entry process themselves

  • Mitigate risk of errors related to manual processing test

The customer
  • A Damco client for SCM, Freight Forwarding and Brokerage Solutions

  • The cost-mitigating solutions that Damco brought to the table were differentiators that “won” this business

  • By combining drawback automation with other innovations, this importer realized dramatic cost reductions

The solution
  • Damco’s systems provide the flexibility to use commercial invoices in Excel format to replicate an EDI invoice load

  • With invoice data loaded at the lowest SKU level, the entry captures all the item/colour/size details at the time of entry

  • This level of detail enables production of extremely detailed output reports, formatted in the provider’s structure

The result
  • Mitigated risk of data entry errors, resulting in higher compliance audit scores

  • Immediate reduction in administrative costs to capture the entry detail manually

  • Risk of drawback data entry errors dramatically reduced, increasing efficiency and eliminating review and correction of entry data captured manually

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