The importer was paying a high amount of Merchandise Processing Fees (MPF) on an annual basis. Administration costs and reconciliation were increasing as the company grew its imports year-on-year.

We took on the challenge and provided a solution.

The challenge

  • The importer was paying a high amount of Merchandise Processing Fees (MPF) on an annual basis
  • Administration costs and reconciliation were increasing as the company grew its imports year-on-year

The customer

  • Top tier General Merchandise importer into North America
  • Received and delivered cargo from multiple origins to multiple destination ports in the US and Canada
  • Partnership with Maersk for 15+ years in SCM and CHB

The solution

  • Maersk Customs Services formalizes a pilot program along with a long-term road map to combine multiple Bills of Lading per vessel to a single entry
  • The number of entries per Bill of Lading per vessel comes down from 40 to 1
  • Maersk works closely with the authorities if any container is on hold. The other containers are released to the client, while the on-hold container is inspected.

The result

  • $700,000 savings in the first year’s pilot program. $1.5 million savings in year 2
  • Reduced need for administrative and financial reconciliations

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