We would like to offer you our latest update on the outbreak of COVID-19 and any impact to Maersk’s operations in Lebanon.
Maersk leadership teams, as well as management in all other areas where cases of COVID-19 have been identified, are closely monitoring the situation as part of our strong commitment to ensure the safety of our employees whilst working towards mitigating any possible impact to our customers’ operations.
Please bookmark this advisory page where you will always find the latest update for Lebanon!
19 March 2020:
Maersk Lebanon are proactively setting up our Business Continuity Plan which means, if necessary, our employees would work from home, with access to all our operating systems and telephony. Please rest assured that we continue to offer the same level of uninterrupted service to our customers.
We will continue to keep you updated of any changes to the current situation.
To make it easier for you to manage your requests remotely, please
- At present, our counter working hours will be exceptionally changed to 08:00 till 13:00 until further notice.
- Use of our online services through our Maersk website (for pricing, booking, booking amendments, Shipping Instructions, Verify copy, consultation and printing of invoices, etc.).
- Send an email to Lb.Import@maersk.com and to Lb.Export@maersk.com for any Maersk Import /Export queries.
- Use our Live Chat in case of top urgent issues that cannot be resolved via the above-mentioned channels or call these numbers: +961-81798079 for Maersk Import request and +961-70607207 for Maersk export request in case our landline +961-1440050 is not reachable.
In case you are visiting our offices, please kindly ensure to comply with all the measures we have put in place to ensure your safety as well as those of our employees.
Should you have any concern and/or queries, please feel free to contact your Maersk Local Representative, we will be happy to assist you.
Keep your business moving during the COVID-19 situation
We have outlined solutions which might help during this uncertain time. We are developing alternative services across the logistic chain where possible and our customer service teams are able to provide more context.