We would like to offer you our latest update on the outbreak of COVID-19 and any impact to Maersk’s operations in Kenya.
Maersk leadership teams, as well as management in all other areas where cases of COVID-19 have been identified, are closely monitoring the situation as part of our strong commitment to ensure the safety of our employees whilst working towards mitigating any possible impact to our customers’ operations.
Please bookmark this advisory page where you will always find the latest update for Kenya!
17 March 2020:
General Status
As a precautionary measure, we have from this week requested all Maersk employees in our Nairobi and Mombasa office locations to work from home, except for critical staff that will be present at our counters, depots, warehouses and at the port of Mombasa.
Please rest assured that we continue to offer the same level of uninterrupted service to our customers and our vessel network and landside operations are also operating as per normal.
We will continue to keep you updated of any changes to the current situation. Should you have any concerns or questions, please do not hesitate to reach out to your Maersk Customer Experience partner using the contacts below:
Email: ke.export@maersk.com , ke.import@maersk.com for export and import enquiries respectively.
Telephone: Nairobi: +254 709 928 000 / Mombasa: +254 412 150 006
Should you have any concern and/or queries, please feel free to contact your Maersk Local Representative, we will be happy to assist you.
Keep your business moving during the COVID-19 situation
We have outlined solutions which might help during this uncertain time. We are developing alternative services across the logistic chain where possible and our customer service teams are able to provide more context.
Anything you need, we’re here to help
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