Shipping to Thailand

Container Deposit

Container Deposit Refund - Week 09 (Updated 24-Feb-20)

Customer can check Container Deposit Refund Report after return empty container 10 working days onwards. And the report will be uploaded every Tuesday.
If your container include in the report, please place deposit receipt at Maersk's cashier on Tuesday - Thursday for refund process. 

Customs House Brokerage

Local contact options

Please contact to include one of our Customs House Brokerage products in your supply chain.

Our Customs Team are always happy to answer any query you may have in relation to customs clearance, one of our licenced customs brokers can be contacted on

Core product

Import Customs Clearance Transit Documents
Standard full import customs clearance process A transit document allows the movement of containers through Laos, Cambodia, Malaysia and Myanmar.
  • HS code review and suggestion
  • Import entry declaration
  • Act as intermediary between traders and Customs in Customs clearance process
  • Transit entry declaration
  • Act as an intermediary between traders and Customs in Customs clearance process at the border

Additional Custom House Brokerage services 

  • C/O Form applying (all type, both DFT & Chamber of Commerce
  • C/O Legalization
  • Duty Drawback
  • Tax Refund
  • NSW submission (applicable for restricted commodities)

What is required to complete Customs House Brokerage?

Process Mandatory documents required Lead-time
1. Customer set up
To enable Damco handle the shipment
  1. Certified copy of company registration
  2. Certified copy of VAT certificate/TAX ID
2-3 days
2. Customs registration for adding broker
To enable Damco process customs clearance on customer's behalf
  1. Completed for of Customs registration application (CHBDOC002_CUSTOMS REGISTRATION FORM NO.7)
  2. Certified copy of VAT Certificate/Tax ID
  3. Certified copy of ID Card/Passport of customer's authorized board director
  4. POA to register Customs (CHBDOC001_POA TO REGISTER CUSTOMS)
  5. Certified copy of customer's company affidavit (not over 3 months)
  6. Original ID Card/Passport of customer's authorized board director (when submitting customs)
3-14 days
3. Signed power of attorney (POA)
This grants permission for Damco to complete CHB on behalf of the customer
  1. Certified copy of Company registration
  2. Certificied copy of VAT Certificate/Tax ID
  3. Original ID Card/Passport of customer'sauthorized board director (when submitting customs)
  4. POA

1. Entry declaration
  1. Invoice & packing list
  2. Bill of Lading (import), booking confirmation (export)
  3. HS code, Form (if any)
1 day


Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What is the benefit of using Maersk CHB powered by Damco?


  • We can help our customers consolidate number of suppliers for ease of their supply chain management.
  • We are the first to know when the boxes will arrive or depart so we best positioned to make filing on time.
  • CHB services provide deeper relationships and additional stickiness to our ocean liner business.
  • We can become the one stop shop supplier for our customers… Integrator of Container Logistics.

Q: What is Damco CHB key selling point?

A: Damco Thailand is an AEO certified Custom broker who is entitled below benefit grant by Thai Customs department:
  • Exemption from physical examination except other procedure/related laws
  1. otherwise stated or having reasonable suspicious.
  2. Fast duty drawback.
  3. Re-export, transship, in-transit procession without additional registration. 

In-house & Professional Customs Specialist Team.
Safety and security compliance.
  • Multiple sources of Data storage & Back-up system.
  • Latest technology support E-paperless, E-form, E-formula and Invoice interface

Q: Could we proceed Adding broker with Customs without original ID card or passport presentation?
A: No, presentation of original ID card or passport at the time of registration is required by laws.

Q: What’s the total lead-time for all relevant registration process?
A: 2-4 weeks

Q: What is a classification number HS Code?
A: A classification number is a unique 8-digit code that relates to a specific product and determines the amount of Duty payable.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Damco invoice please contact

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
NSW = National Single Window
LPI = License Per Invoice

Demurrage and Detention

Import : Customers will be offered Demurrage and Detention.

This means you will have separate free time and compensation for utilisation of equipment inside (Demurrage) and outside (Detention) of terminals or depots, import demurrage starts from vesseldischarge. And calculation method of both demurrage and detention will be changed from Traditional to Progressive calculation.

Thailand: Import Demurrage and Detention Tariffs 2018

Effective on ETA August 1st, 2018 onwards.



Days (THB) 20’ DRY/ FLAT & Open top/ IMO 40’/40’HC/ FLAT & Open top / IMO 45’ DRY / IMO
Day 1-5 0 0 0
Day 6-11 800 1,200 1,500
Day 12-20 1,400 2,000 2,500
Day 21 onwards 3,100 4,700 5,900


Days (THB) 20’ DRY/ FLAT & Open top/ IMO 40’/40’HC/ FLAT & Open top / IMO 45’ DRY / IMO
Day 1-3 0 0 0
Day 4-11 800 1,200 1,500
Day 12-20 1,400 2,000 2,500
Day 21 onwards 3,100 4,700 5,900



For Import Reefer, operator provides 3 days free storage charge and 4 days free plugging charge.

Days (THB) 20’ REEF 40’ HREEF
Day 1-4 0 0
Day 5-7 1,700 2,150
Day 8-13 2,250 2,650
Day 14 onwards 2,800 3,450


Days (THB) 20’ REEF 40’ HREEF
Day 1-3 0 0
Day 4-11 1,500 1,900
Day 12-20 2,250 2,650
Day 21 onwards 3,400 4,800



  • We cease acceptance reefer in-transit to Laos until further notice
  • We cease acceptance below commodity to Thailand

Chicken Feet

Regarding the dangerous cargo shipment, consignee is obligated to register/submit Master Safety Data Sheet (MSDS) and shipment information through the port/terminal system at least 48 hours prior to vessel proforma ETA at THLZP. Any failure to comply with the above mentioned guideline will result as shipment to retain on board (ROB) to the last loading port/latest transshipment port at the customer’s expense.

Contact us

If you want to speak to a sales person about a new shipment or if you have a question about your existing shipment, you can email us and we will respond within the next two days. If you have a more immediate question, you can search for help online.