Shipping to Thailand

Customs House Brokerage

Local contact options

Please contact DTHBKKEXPCustomsThailand@maersk.com to include one of our Customs House Brokerage products in your supply chain.

Our Customs Team are always happy to answer any query you may have in relation to customs clearance, one of our licenced customs brokers can be contacted on DTHBKKEXPCustomsThailand@maersk.com.

Core product

Export Customs Clearance Transit Documents
Standard full export customs clearance process A transit document allows the movement of containers through Laos, Cambodia, Malaysia and Myanmar.
  • Export entry declaration
  • Good control list submission
  • Act as an intermediary between traders and Customs in Customs clearance process to gain permission to board the vessel & be exported outside of Thailand
  • Transit entry declaration
  • Act as an intermediary between traders and Customs in Customs clearance process at the border

Additional Custom House Brokerage services 

  • C/O Form applying (all type, both DFT & Chamber of Commerce
  • C/O Legalization
  • Duty Drawback
  • Tax Refund
  • NSW submission (applicable for restricted commodities)

What is required to complete Customs House Brokerage?

Process Mandatory documents required Lead-time
ONE-TIME PROCESS
1. Customer set up
To enable Damco handle the shipment
  1. Certified copy of company registration
  2. Certified copy of VAT certificate/TAX ID
2-3 days
2. Customs registration for adding broker
To enable Damco process customs clearance on customer's behalf
  1. Completed for of Customs registration application (CHBDOC002_CUSTOMS REGISTRATION FORM NO.7)
  2. Certified copy of VAT Certificate/Tax ID
  3. Certified copy of ID Card/Passport of customer's authorized board director
  4. POA to register Customs (CHBDOC001_POA TO REGISTER CUSTOMS)
  5. Certified copy of customer's company affidavit (not over 3 months)
  6. Original ID Card/Passport of customer's authorized board director (when submitting customs)
3-14 days
3. Signed power of attorney (POA)
This grants permission for Damco to complete CHB on behalf of the customer
  1. Certified copy of Company registration
  2. Certificied copy of VAT Certificate/Tax ID
  3. Original ID Card/Passport of customer'sauthorized board director (when submitting customs)
  4. POA

REGULAR PROCESS
1. Entry declaration
  1. Invoice & packing list
  2. Bill of Lading (import), booking confirmation (export)
  3. HS code, Form (if any)
1 day

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What is the benefit of using Maersk CHB powered by Damco?

A:

  • We can help our customers consolidate number of suppliers for ease of their supply chain management.
  • We are the first to know when the boxes will arrive or depart so we best positioned to make filing on time.
  • CHB services provide deeper relationships and additional stickiness to our ocean liner business.
  • We can become the one stop shop supplier for our customers… Integrator of Container Logistics.

Q: What is Damco CHB key selling point?

A: Damco Thailand is an AEO certified Custom broker who is entitled below benefit grant by Thai Customs department:
  • Exemption from physical examination except other procedure/related laws
  1. otherwise stated or having reasonable suspicious.
  2. Fast duty drawback.
  3. Re-export, transship, in-transit procession without additional registration. 

In-house & Professional Customs Specialist Team.
Safety and security compliance.
  • Multiple sources of Data storage & Back-up system.
  • Latest technology support E-paperless, E-form, E-formula and Invoice interface

Q: Could we proceed Adding broker with Customs without original ID card or passport presentation?
A: No, presentation of original ID card or passport at the time of registration is required by laws.

Q: What’s the total lead-time for all relevant registration process?
A: 2-4 weeks

Q: What is a classification number HS Code?
A: A classification number is a unique 8-digit code that relates to a specific product and determines the amount of Duty payable.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at MyCustomsTH@Damco.com will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsTH@Damco.com

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Damco invoice please contact MyCustomsTH@Damco.com

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
NSW = National Single Window
LPI = License Per Invoice

Demurrage and Detention

Demurrage & Dentention

Click here for Customer advisory - Effective date 1 January 2017
Click here for Customer collateral  - Effective date 1 January 2017
Click here for Customer advisory - Export tariff updated effective date 16 March 2017

Tariff charges effective 1 January 2017  Calculation method will be changed from Traditional to Progressive calculation

Export : Our setup in Thailand will be Demurrage and Detention.

This means you will have separate free time and compensation for utilisation of equipment inside (Demurrage) and outside (Detention) of terminals or depots including compensation for utilising the port, terminal or depot facilities.

Demurrage means compensation incurred by customer for utilising equipment beyond the given free time inside the terminal.

The calculation would begin from the 1st day of Return Container at depot/terminal until the actual “Load” date of the container, there will a change from vessel ETD to Load.

Detention means compensation incurred by customer for utilising equipment beyond the given free time outside the terminal.

The calculation would begin from the 1st day of CY container until the 1st day of Return Container at depot/terminal.

Export Demurrage Tariff

Days (THB)) 20’DRY/ FLAT &
Open top/ IMO
40’/40’HC/ FLAT &
Open top / IMO
45’ DRY / IMO 20’ REEF 40’ REEF 40’HREEF
Day 1-6 0 0 0 0 0 0
Day 7-11 400 650 900 2300 2700 2700
Day 12-29 1300 1600 2000 2500 3800 3800
Day 30 onwards 1900 3200 4500 5200 5200 5200

Export Detention Tariff

Days (THB} 20’DRY/ FLAT &
Open top/ IMO
40’/40’HC/ FLAT &
Open top / IMO
45’ DRY / IMO 20’ REEF 40’ REEF 40’HREEF
Day 1-6 0 0 0 0 0 0
Day 7-11 250 400 550 550 550 550
Day 12-29 900 1300 1700 1950 1950 1950
Day 30 onwards 1300 2000 2600 3400 3400 3400

If you have any further queries, please get in touch with your local Maersk representative or Maersk Customer Service.

Procedures

Our various export procedures are outlined below for your easy reference but should you need further assistance you may contact our Maersk (Thailand) Ltd. Customer Service at 

Export dry cargoes  +66 2 752 9911 (Dry cargoes),
Export reefer cargoes +66 2 752 9933 (Reefer cargoes) 

For our other branches? contact details please visit the 'Offices & contact' page 

Internet Bookings and Documentation 

To start submitting booking requests and shipping instructions to us via our website you need to be a registered user. Please log on to www.maersk.com and follow the steps outlined below to become a registered user. 

1. Click on the 'Register' link which can be found on the upper right hand portion of your screen, under 'Do business' You should now be redirected to the 'New User' registration page. 
2. Before registering please read through our terms and conditions/privacy policy. 
3. Enter all required information in the Registration Form, select 'Accept term and conditions' and click 'OK' 
4. Your registration will now be submitted for processing and once this has been finalized you will receive an email or fax notification informing you that your digital certificate is ready for downloading. 
5. Follow the instructions provided in the notification to downloading your digital certificate. If followed correctly, your digital certificate should automatically be installed in your PC. Kindly note that the computer you used to register should be the same one in which your digital certificate will be installed. 
6. Once your digital certificate has been installed, you may now log in and access all our online services. For more detailed instructions on e-booking and e-Shipping Instructions, kindly contact your local Maersk office.

to see Maersk.com tutorial  
Send bookings and submission of shipping instructions 
Please email to our Document Center using below email addresses:

Table

Mode Email
For Bookings TH.export@maersk.com
For Transport Document Instructions bomgscidx@maersk.com

Following mandatory information should be included in your booking requests and shipping instructions:

No. Mandatory information
1 Booking number (for Shipping instructions only)
2 Shipper
3 Consignee
4 Invoice Parties/Payer
5 Vessel and Voyage
6 Port of Loading
7 Port of Discharge
8 Place of Delivery, if applicable (for inlands only)
9 Container quantity, size, and type
10 Gross weight per container
11 Commodity
12 Container and seal numbers (for Shipping instructions only)
13 Pay Term (Prepaid/Collect)

Restrictions

Commodity:

No specific restrictions subject to periodical change.  

Weight / Measurement:

Weight limit depends on payload of each container, the port and destination. Check with the local Maersk inland service desk in case of query.

Special Equipment:

Dangerous, OOG (Out of gauge) and BB (Break bulk) cargo is subject to standard Maersk approval procedures.

B/L clause, documentation:

No specific clause is required. THBKKLK can be put either "Lat Krabang, Thailand" or "Bangkok, Thailand" on Bill of Lading.

No Acceptance:

CY acceptance is acceptable for below cities only:

  • Laem Chabang
  • Bangkok
  • Songkhla
  • Ayutthaya

For locations other than this, please contact our local Maersk Customer Service and Sales Representative.

No acceptance for Bangkok old port (also known as Klong Toey - THKLT). For all cargoes to Bangkok area,  please use Lat Krabang ICD which is located 25 km away from central Bangkok and 90 km away from Laem Chabang.

Others:

Invoice to be generated automatically and sent through email channel as a standard process.

Payments to be made in Thai Baht only. Applied withholding tax 1% for export shipment.

For more information, please contact our local Maersk Customer Service and Sales Representative.

Services

SCHEDULE Oct,2019

SCHEDULE Sept,2019

SCHEDULE Aug, 2019

SCHEDULE July,2019

SCHEDULE June,2019

SCHEDULE May,2019

SCHEDULE Apr,2019

SCHEDULE Mar,2019

SCHEDULE Feb,2019

SCHEDULE Jan,2019

Demurrage free time 6 days / Detention free time 6 days (include ETD)

Pro-Forma Tranship Port Service DRY
LKB SHCT LZP
MONDAY Hong Kong IA2 SAT 15.00 SAT 23.00 SUN 14.00
Japan
MONDAY Singapore Malaysia TP11 FRI 04.00 FRI 06.00 SAT 20.00
US East Coast
MONDAY Malaysia TR2 n/a SAT 15.00 n/a
WEDNESDAY US West Coast TP7 SAT 11.59 n/a SUN 07.00
FRIDAY Singapore SE1 TUE 23.59 WED 04.00 THU 06.00
SATURDAY Malaysia 080 WED 20.00 WED 20.00 FRI 12.00
Australia
Pro-Forma Tranship Port Service REEFER
LKB SHCT LZP
MONDAY Hong Kong IA2 SAT 15.00 n/a FROZEN: SUN 14.00
Japan CHILLED: SUN 19.00
MONDAY Singapore Malaysia TP11 FRI 16.00 n/a FROZEN: SUN 04.00
US East Coast CHILLED: SUN 04.00
MONDAY Malaysia TR2 n/a SAT 15.00 n/a
WEDNESDAY US West Coast TP7 SAT 11.59 n/a FROZEN: SUN 19.00
CHILLED: MON 08.00
FRIDAY Singapore SE1 TUE 23.59 n/a FROZEN: THU 12.00
CHILLED: THU 12.00
SATURDAY Malaysia 080 WED 20.00 n/a FROZEN: FRI 20.00
Australia CHILLED: FRI 20.00
Pro-Forma Tranship Port Service DG
LKB LZP
MONDAY Hong Kong IA2 SAT 06.00 - SAT 18.00 SAT 23.59 - SUN 08.00
Japan
MONDAY Singapore Malaysia TP11 WED 23.59 - THU 23.59 FRI 23.59 - SAT 10.00
US East Coast
WEDNESDAY US West Coast TP7 SAT 09.00 - SAT 21.00 MON 00.01 - MON 09.00
FRIDAY Singapore SE1 MON 23.59 - TUE 23.59 WED 13.00 - THU 01.00
SATURDAY Malaysia 080 TUE 20.00 - WED 20.00 THU 01.00 - FRI 01.00
Australia

Contact us

If you want to speak to a sales person about a new shipment or if you have a question about your existing shipment, you can email us and we will respond within the next two days. If you have a more immediate question, you can search for help online.