Shipping to Singapore

Cut-off Schedules

Port CY cut-off VGM Submission timeline to Maerskline SI Submission cut-off for Malaysia and Singapore shipments SI Submission cut-off for Malaysia and Singapore shipments
All Shipments (Shipments not subjected to Advanced Import Manifest) (Shipments subjected to Advanced Import Manifest)**
Port Klang 10 hours before vessel arrival Latest by 2 hours after CY cut-off time 8 hours before vessel arrival 40 hours before vessel arrival
Penang 6 hours before vessel arrival Latest by 6 hours after gate in to terminal 8 hours before vessel arrival 40 hours before vessel arrival
Johor 8 hours before vessel arrival Latest by 6 hours after gate in to terminal 8 hours before vessel arrival 40 hours before vessel arrival
Kuantan 8 hours before vessel arrival Latest by 6 hours after gate in to terminal 8 hours before vessel arrival 40 hours before vessel arrival
Bintulu 8 hours before vessel arrival Latest by 6 hours after gate in to terminal 8 hours before vessel arrival 40 hours before vessel arrival
Kuching 12 hours before vessel arrival By 12pm on Friday for weekend sailing 8 hours before vessel arrival 40 hours before vessel arrival
Kota Kinabalu 24 hours before vessel arrival 24 hours before vessel arrival 8 hours before vessel arrival 40 hours before vessel arrival
Singapore 4 hours before vessel arrival Latest by 6 hours after gate into terminal 8 hours before vessel arrival 40 hours before vessel arrival
**   Advance Import Manifest deadlines are applicable to shipments subjected to Discharge, Final Discharge, tranships or remaining on board a vessel that calls countries subjected to Advanced Import Manifest
Countries included under Advanced Import Manifest are : United States, Canada, European Union, Turkey, China, Japan, Israel, Mexico, Korea
If Shipping Instruction Cut-off Time falls on Friday and weekends, please submit your Shipping Instruction before 5pm on Friday.

Demurrage and Detention

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Tariff charges effective 1 January 2017

Export : Our setup in Singapore is Combined Demurrage & Detention.

This means you will have one combined free time period and compensation for utilization of equipment inside and outside of terminals or depots, referred to as Combined Demurrage & Detention.

The Export free time is calculated from the same date of empty release of containers from the depot till the ”Actual Load” date of the container, there will be a change of end trigger from vessel ETA today to Load where Maersk Line considered to increase additional 1 day export free day from 2016 tariff. Calculation method maintains as Progressive calculation.  

Export Combined Demurrage and Detention Tariff : effective 1 January 2017

Days (SGD) 20’ DRY 40’ / 40’hc 45’ DRY Flat & Open top 20’ REEF  40’ REEF 40’ HREEF  IMO
Day 1-7 0 0 0 0 0 0 0 0
Day 8-16 45 80 120 180 180 200 200 Same as DRY
Day 17 onwards 100 150 200 180 180 200 200

If you have any further queries, please get in touch with your local Maersk Line representative or Maersk Line Customer Service.

Procedures

Starting from 20 June 2005, Maersk Line requires that all bookings are submitted in writing. Receiving your booking in writing secures that no translation error occurs between hearing instructions over the phone and typing into our booking system. It also provides clarity to the booking agreement and enables efficient sequential processing in our back office.

Maersk Line highly recommends the use of one of our 5 e-Business solutions which provides a number of other benefits in speed and accuracy for you. For more information on our ecommerce solutions, please visit us on www.maerskline.com.

Our 5 e-Business interfaces are 
www.maerskline.com 
Inttra- Link (EDI) 
Inttra Desktop 
www.inttra.com

Internet booking

Simply visit our website at maerskline.com. You need to be a registered user in order to access into our e-booking function. If you are in doubt, please do not hesitate to contact our dedicated  Customer Service Agents for guidance.  

Once you have placed an e-booking, you will be given a pre-booking number. Our customer service will then respond to you with a booking confirmation number within 2 hours (SIN working hours) if your booking was submitted within office hours. However, if there are space or equipment constraints, we will contact you immediately informing of the status and will revert once there is space/equipment available or otherwise.

Export Customer Service 
Email: sg.export@maersk.com

Switch Bill of Lading Procedure

We aim to provide a verify copy of the Switch Bill of Lading (B/L) to you for approval within next 6 working hours upon submission of the instruction.

The Switch BL fee is at SGD$250/ per Bill of Lading.

To help us process your Switch Bill of Lading (B/L) request smoothly and deliver within the service deadline, we wish to highlight the following pre-requisite conditions:

  • Surrender of 3/3 original B/L together with payment of all outstanding freight and surcharges on the B/L.
  • Switch instructions, using the Excel template, including providing payer details to ensure right invoice is issued to you timely.

Submission deadline – Depending on the delivery country, the estimated deadline for submission is 3 working days prior to the container discharge at the last transshipment port; this is in compliance with the Import local Customs Authority rules where discharge of containers is not allowed when there is no actual receiver for these countries.

We therefore encourage you to perform the Switch earliest to avoid Custom Manifest closure.

For Nigeria imports:
Deadline must be at least 8 days prior vessel arrival at the Nigerian port.

Amendment to cargo description – we wish to inform that we are unable to amend description of cargo as they are declared by the Shipper on the first set of B/L issued at load port. However, if you need amendment to these items, please approach the Shipper to follow up with the origin Maersk office to make the change prior to switch and we will act based on instruction received from that office.

Verify copy of Switch B/L amendment – should you require any amendment on the verify copy, please send the amended verify copy to bomgscidx@maersk.com and we will return the amended copy of B/L to you within the next 6 working hours.

Confirmation of verify copy of Switch B/L – if verify copy of B/L is in order, please send confirmation to sg.export@maersk.com and proceed with the collection at our Counter.

Our office working hours are :
Monday to Thursday – 9:00 am to 5:30 pm

Friday - 9:00 am to 5 :00 pm
Lunch hour - 12:30 pm to 1:30 pm

Counter working hours are :
Monday to Friday – 9:00 am to 5:00 pm, with last serving ticket at 5:00pm

Invoice – please visit MyFinance at https://my.maerskline.com

Cheque made payable to : MAERSK LINE ML FREIGHT COLLECTION

For clarification on the above or other Cross Trade issues, please send your query to: sg.export@maersk.com or contact us at 65-63238323 for assistance.

Restrictions

Weight/measurement

(in kgs) 20' Dry 40' Dry 20' Reefer 40' Reefer

Gross weight (max)

30,000

30,000

30,000

30,000

Container weight

1,900

3,107

3,209

4,572

Chassis weight

2,900

3,250

2,900

3,250

Cargo weight

22,100

23,643

17,111

22,178

Note:

1) The maximum weight allowed on a 2-axle chassis is 30,000 kgs (excluding prime mover). If gross weight exceeds 30,000 kgs, containers have to be moved on 3-axle chassis before leaving the port.

2) There is no Out-of-Gauge acceptance for Intra-Asia cargo.

Email your local office

If you want to speak to a sales person about a new shipment or if you have a question about your existing shipment, you can email us and we will respond within the next two days. If you have a more immediate question, you can search for help online.