Shipping to Saudi Arabia

Abandoned cargo

For Perishable cargo, such as consumable Goods, pharmaceutical products, and all other products which fall in the category of perishable goods

  • Fifteen (15) days from the date the cargo/goods are placed in any port/ customs facilities

For all other Cargo/Goods

  • Thirty (30) days from the date the cargo/goods are placed in any port/customs department facilities.

Beginning from 01/01/1439 (corresponding to 21/09/2017), any cargo/goods that have not been cleared by the above time period will be considered abandoned and will be subject to the procedures set by Saudi Customs with respect to the handling and disposition of abandoned cargo.

Please note that the cargo owner will be fully liable for all costs and expenses for any cargo deemed abandoned. The carrier and/or the shipping agency shall not be responsible for any issues or claims whatsoever relating to any cargo/goods that have not been cleared by the owner within the time period specified above by the Port Authority. 

To avoid abandonment of cargo/goods, please ensure that you contact the shipping agency prior to the ships arrival to the port to initiate the process to obtain the Delivery Order and other required documents, and to clear the cargo/goods from the customs areas within the time period specified above.

Demurrage and Detention

Port demurrage : A free-time of 5 days is allowed to clear out the cargo by consignee(s) from Port premises. Thereafter, demurrage is applicable at the rate of SAR 20/day/gross tonne (including container tare weight), which is charged and collected by the port authorities directly from consignee(s), without any influence and/or involvement of shipping lines/agents.

Container deposit : 

SAR 3,000 per dry container and SAR 7,000 per reefer container is collected from the consignee as cautionary amount. This amount is refunded once the empties are returned/delivered to our nominated depot, after deducting detention/damage charges (if any).

Line detention : A free-time of 15 days from the date of vessel arrival is allowed by carrier to the consignees to take full boxes from port premises to their warehouse, devan the cargo and return the empty container(s) to our depot. Thereafter, the detention charges are;

Effective Date 15th September 2016

SAUDI ARABIA
Detention Currency Application 20 DRY 40 DC / HC 45 HC 20 REEF 40 HREF
A) Standard Containers
Day 1 to 15 Free
Day 16 to Day 30 SAR Per Container 60 120
Day 31 to Day 60 SAR Per Container 90 180
Day 61 onwards SAR Per Container 250 300
B) Reefer Containers
Day 1 to Day 15
FREE
Day 16 to Day 21 SAR Per Container 100 200
Day 22 to Day 45 SAR Per Container 200 350
Day 46 to Day 60 SAR Per Container 300 450
Day 61 onwards SAR Per Container 400 550
B) Special Containers
Day 1 to 15 FREE
Day 16 to Day 21 SAR Per Container 50 100 100
Day 22 to Day 45 SAR Per Container 200 300 300
Day 46 to Day 60 SAR Per Container 300 400 400
Day 61 onwards SAR Per Container 400 500 400

Restrictions

Commodity

Any cargo containing alcohol, drugs, pork, pornographic articles, political and religious literature and products (such as Christmas trees, liquor chocolates) and Israeli goods are not allowed to be discharged, loaded or transshipped at any Saudi ports. IMO cargo (class 1, class 7) and military cargo consigned to Saudi Arabia should not be loaded, unless approval is received from Saudi OPS dept.

Please refer to Saudi Arabian operations manual for details.

Jeddah transshipment restrictions :

  • Alcohol/wine/spirits etc. on board must be declared to customs in Jeddah and vessel must have on board an alcohol in-transit declaration.
  • In similar way, narcotics (for ship's use) should be declared by vessel's master to Jeddah customs.
  • Fireworks : Transit permission from Jeddah port authorities prior loading of cargo is required. TRANSHIPMENT not allowed
  • Explosives : Transit permission from the Governor of Makkah is required. TRANSHIPMENT not allowed.
  • Hazardous cargo Import Jeddah : Prior approval must be obtained from: Rifas.Ali@maersk.comBadgel.Fawwaz@Maersk.com
  • Oversize/Overweight cargo : Prior approval must be obtained from: Yusuf.Hamde@maersk.com Fahad.Mahdi@maersk.com
  • Restricted cargo Transhipment Jeddah : Prior approval must be obtained from: Yusuf.Hamde@maersk.com Fahad.Mahdi@maersk.com
  • Split booking and combining BL after Import Manifest submission – NOT Acceptable

Manifest Amendment

We strive to submit manifest as early as possible. If you have any amendments to the manifest, it is important that you submit in writing at least 4 working days prior vessel arrival.

If the amendment is not submitted timely, you can hand over the amendment request at the counter with the necessary documents. Amendments after vessel arrival will be at the discretion of customs. Please do check with our counter representative on the expected time to process your amendment. Below you may find detailed documents for your post arrival amendment requests:

Amendment in the Consignee name after manifest submission to Customs

  • Amendment request letter should be submitted by authorized party i.e. the party on the BL (shipper/consignee), mentioning:

    a) the exact change (From/To).
    b) Maersk indemnity of any chargers/delays that may occur as a result of this request and requestor to take full liability including customs fines and port charges paid directly with the port.
  • Old customer should provide endorsement letter under their company letterhead signed by him and authenticated by commerce.
  • New consignee endorsement acceptance letter under their company letterhead signed by him and authenticated by commerce.
  • Old delivery order if issued should be returned.
  • Full set or 3 Original Bill of Ladings required to be surrendered

Change Packages No. and Change Weight after manifest submission to Customs

  • Amendment request letter should be submitted by authorized party, i.e. the party on the BL (shipper/consignee), mentioning:

    a) the exact change (From/To).
    b) Maersk indemnity of any chargers/delays that may occur as a result of this request and requester to take full liability including customs fines and port charges paid directly with the port.
  • Maersk Origin office confirmation email with shipper.
  • Original packing list with the correct packages No.
  • Original commercial invoice with the correct packages No.
  • Old delivery order if issued should be returned.
  • Full set or 3 Original Bill of Ladings required to be surrendered
  • Consignee to approach our office/counter for manual updates in EDI prior issuance of D/Order.

Final destination amendment after manifest submission to Customs

  • Amendment request letter should be submitted by authorized party i.e. the party on the BL (shipper/consignee), mentioning:

    a) the exact change (From/To).
    b) Maersk indemnity of any chargers/delays that may occur as a result of this request and requestor to take full liability including customs fines and port charges paid directly with the port.
  • Full set or 3 Original Bill of Ladings required to be surrendered
  • Consignee to approach our office/counter for manual updates in EDI prior issuance of D/Order.

Delivery Order:

For your Delivery Order (D/O) you may approach our Counter and upon presentation of proper documents i.e. authorization authenticated by commerce and settlement of the relevant charges. As a prerequisite please make sure your documents are correctly endorsed.

To avoid any Storage or Demurrage charges, kindly collect your Delivery Order and gate-out your container at your earliest convenience upon vessel arrival.

Maersk Line Saudi Arabia Free time is 15 calendar days from container discharge, thereafter, Fees are applied as per the detention freetime schedules provided from this site as well

Note: Port demurrage - A free-time of 7 days is allowed to clear out the cargo by consignee(s) from Port premises (provided Bayan or Import Entry is filed within 3 days after vessel arrival). Thereafter, demurrage is applicable at the rate of SAR 20/day/gross tonne (including container tare weight), which is charged and collected by the port authorities directly from consignee(s), without any influence and/or involvement of shipping lines/agents.

Invoice

Your invoice will be posted online upon gating-in your containers.

It is possible to retrieve your own invoice from one of below options:

  • Our website my.maerskline.com / MyFinance (once registered)
  • Or by email to wcainvoice@maersk.com

Invoice Disputes

If you find an error in your open invoice and you wish to dispute it, follow the below steps:

  1. Log in to my.maerskline.com and then click on MyFinance (once registered).
  2. Form the list of open invoices, click on the “create dispute” icon next to your open invoice.
  3. Enter reason, description and all required details.
  4. Click Send.

After completing above steps, it is now registered as a dispute and will be handled by our team within 5 working days. You will receive the resolution by email to the email you provided. If your invoice is already closed and you wish to dispute it, you can drop an email to disputes@maersk.com.

Email your local office

If you want to speak to a sales person about a new shipment or if you have a question about your existing shipment, you can email us and we will respond within the next two days. If you have a more immediate question, you can search for help online.