Shipping to Israel

Get up-to-date local information about import procedures and restrictions, demurrage and detention, container pick-ups and more.

Customs House Brokerage

Local contact options

Contact to include one of our Customs House Brokerage products in your supply chain.

Our Customs Team are always happy to answer any query you may have in relation to customs clearance, one of our licenced customs brokers can be contacted on

Core products

Import Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Transshipment process
  • Final import customs clearance
  • Simplified customs clearance
  • Customs & sanitary inspections

Additional Custom House Brokerage services 

  • SII, Health, Agriculture,MOT process support
  • Peak Volume Management Programme – Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements – Awareness & guidance on FTA’s & preferential origins.
  • Classification Management – An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists.
* Costs will vary depending on the type of business, size & requirement – please refer enquiries to Maersk CHB team.

What is required to complete Customs House Brokerage?

Signed Power of Attorney (POA)

Signed by the buyer either physically with the right witness or Electronically (digitally signed, preferred). This grant’s permission for Damco to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

Mandatory documents required:

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)
  • Heath import registration, when needed

EORI Number

The buyer must have a valid VAT and tax office & to be eligible to claim back any VAT paid.

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

* Originals to be submitted to Maersk where necessary


Q: What is the Pricing / Cost of these services?
A: please refer enquiries to Maersk CHB team.

Q: What can hold up my Customs Clearance?
A: Late submission of POA or any other certificate, late payment when no credit, Authorities feedback

Q: What is an EORI Number and how do I get one?
A: N/A

Q: What is a classification number HS Code?
A: In all free trade agreements, products are identified by a system known as the Harmonized Commodity Description and Coding System. This is commonly known as the Harmonized System (HS).
The HS consists of around 5000 six-digit product categories. Typically, countries sub-divide these categories further to eight digits or more. This means that the first six digits of an HS code will be common for all countries, however the digits following this may not be the same in all countries even if your product is the same. Ultimately, it is the importing country customs authority that determines if a product is correctly classified and certified at the time it arrives at the border.

Q: Why do I need to provide a classification number HS Code?
A: to give an idea about the supplier recommandation of the classification. Our broker will check it and will have their own decision about the HS code, which is the final one. 

Q: How will I know when my shipment has cleared customs?
A: You will get either an authomatic or self generated e.mail announcement.

Q: Who can I contact regarding my Customs Clearance?
A: Maersk CHB team.

Q: Who will invoice me for my Customs Clearance?
Damco will invoice for CHB activities until further notice.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Maersk CHB team

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Demurrage and Detention

Combined Demurrage and Detention

The revised Detention values as outlined below will apply for import cargo discharged on or after 1st November 2019:

Calendar days 20' 40' Standard 40'High Cube 45'
From To USD per Day USD per Day USD per Day USD per Day
0 7 0 0 0 0
8 12 20 30 30 30
13 20 30 40 50 50
21+   35 50 70 70

Dangerous cargo (IMO) will be the same as non-dangerous for all equipment types.  

The revised Detention values as outlined below will apply for import cargo discharged on or after 1st November 2019:

Flat Rack & Open Top REEFER
Calendar days 20' 40' Calendar days 20' 40'
From To USD per Day USD per Day From To USD per Day USD per Day
0 5 0 0 0 3 0 0
6 12 25 40 4+   90 100
13 20 35 50        
21 27 50 90        
28+   70 100        

For special deals: Calculation method of charges is progressive. Details on progressive calculation can be found here.


IMO restrictions:

Following IMO cargo should be only direct delivery (i.e. containers should be discharged from the ship directly to a truck and should not go to a port yard but delivered directly to consignee) - IMO classes 1, 5.2, 7, 3.1.

IMO class 6.2 is not accepted.

Reefer restrictions:

FROZEN meat, Fish  (reefer cargo) :Israel Ministry of Health requires a data log prior approving release of cargo, only cargo which has mandatory requirement by Ministry of health will be allowed to receive a data log via clearance agent which will be directly submitted to Ministry of Health at a charge of USD 50 per download. In order to prevent data log malfunctioning, it is highly recommended to perform strict PTI in the origin, regardless of container's age. This will assist to prevent delays of the shipment in release.

Special customs requirements:

  1. SEAL NUMBER is mandatory in Israel: Shipper with shipments going to Israel (with two ports, namely Ashdod and Haifa) must declare the seal numbers of their respective containers. Failure to provide this important information will mean that these shipments will be prohibited to enter Israel.
  2. Exception : TANK, OPEN and FLAT containers
  3. Bank consignee is not allowed unless 'To order' is updated before the bank. And must have local Israel customer in First or Additional Notify Party. 
  4. Cargo HS Code (The Harmonized System Classification of the goods) is mandatory for verify copy issuance. It does not equal to Maersk HS code used in the booking and is not limited to 4 digits or more but should not be less than 4 digits.  
  5. Vehicles imports restrictions: As per local customs regulations, 1 person cannot be declared as an importer of more then 1 car per b/l unless he is a forwarder or a car dealership.

Contact us

If you want to speak to a sales person about a new shipment or if you have a question about your existing shipment, you can email us and we will respond within the next two days. If you have a more immediate question, you can search for help online.