Shipping to Indonesia

E - Commerce

E – Commerce See Full Information
E – Commerce handout Click here
MAERSK.COM ACCOUNT INDIVIDUAL ACCESS ADVISORY  Click here

External Redress Letter

  • External redress is a redress process done directly to customs by customer where Maersk will only issue redress letters to support the process.
  • Step to get Redress Letter:

     

    1. Choose the document based on the port (loading port – export  OR  discharging port - import)
    2. Fill in the templates with corresponding data
      PORT Surat Permohonan *) Surat Pernyataan *) Surat Kuasa *) SP4
      (Export Only)
      Jakarta Click here Click here Click here Click here
      Medan Click here - Click here -
      Semarang Click here - Click here -
      Surabaya Click here - - -

      *) after you download the file, there are data that you must choose depend on export or import process
      export : shipper, tanggal berangkat, outward manifest
      import : consignee, tanggal tiba, inward manifest

    3. Send the draft in word version to Maersk

      Email: ID.import@maersk.com (for import) OR ID.export@maersk.com (for export)
      Subject: Redress Letter – BL XXXXXXXXX – IDJKT/IDSUB/IDSEM/IDBEL (choose one according to loading port – export OR discharging port - import)
      Body email : Attachment of the drafts which already filled with necessary Information
    4. Get the confirmation to pick up redress letter by email.

General Local Charges and Surcharges

Item Charges PORT
Manual Booking Fee IDR 400,000 ALL
Manual Shipping Instruction Fee IDR 400,000 ALL
Manual BL Printing Fee IDR 400,000 ALL
Manual BL Amendment Fee IDR 350,000 ALL
Manual BL COPY / BL REISSUANCE Printing Fee IDR 100,000 ALL
House Bill of Lading (BL) fee(click here to see advisory) IDR 730.000 ALL
Invoice Amendment Fee IDR 575,000 ALL
Telex Fee IDR 410,000 ALL
Switch BL Fee IDR 1,000,000 ALL
Late Payment Fee IDR 1,500,000 ALL
Seal IDR 95,000/cont ALL
Extra Seal charge(click here to see advisory) IDR 100,000/cont ALL
DG Misdeclaration Fee(click here to see advisory) USD 5,000/booking ALL
Origin THC Fees (Per Container Type) 20 DRY USD 95/cont ALL
40 DRY USD 145/cont ALL
40 HDRY USD 145/cont ALL
45 DRY USD 185/cont ALL
Surabaya Channel Fee 20 DRY IDR 120,750/cont Surabaya
40 DRY IDR 220,500/cont

Local Laws and Security Procedures

Special Customs Requirements

Indonesia custom applies a 4-digits Harmonized System Code for goods description in inward manifest only for Food and Beverage products in Port of Tanjung Priok.

Below is the HS code list:

02 MEAT & EDIBLE MEAT OFFAL

  • 0201 meat of bovine animals; fresh or chilled
  • 0202 meat of bovine animals; frozen
  • 0203 meat of swine (pork); fresh, chilled or frozen
  • 0204 meat of sheep or goats; fresh, chilled or frozen
  • 0205 meat of horses, asses, mules, hinnies; fresh, chilled or frozen
  • 0206 edible offal, bovine, swine, sheeo, goat, horse, etc
  • 0207 meat and edible offal of poultry; fresh, chilled, or frozen
  • 0208 meat and edible offal nesoi; fresh, chilled, or frozen
  • 0209 pig and poultry fat; fresh, chilled, or frozen; satled, dried, orsmoked
  • 0210 meat and edible offal; salted, dried etc; and flour and meal.

Outport

OUTPORT NAME AND PORT TRANSLATIONS:

NO Port Partner Code Outports Name Address
1 Padang Samudera Indonesia IDPDGTM TELUK BAYUR PORT Jl. Ratulangi no 10,
Kampung Jao, Padang Barat
Padang, Sumatra Barat 25112
2 Palembang Samudera Indonesia IDPLMTM PALEMBANG TERMINAL Jl. Jendral Sudirman No 3528/2083 KM 3,5 Palembang 30129 Indonesia
3 Perawang Indo Makmur Pratama IDFHKTM (IKPP Private Jetty) IKPP MILE SITE JETTY PERAWANG Jl Kulim no 35C Pekanbaru 28154, Riau - Indonesia
IDTSKTM (Pelindo Perawang) PELINDO PERTIWI PERAWANG
4 Tebing Tinggi Indo Makmur Pratama IDTTI01 TEBING TINGGI JAMBI MILL Jl Kulim no 35C Pekanbaru 28154, Riau - Indonesia
5 Jambi Samudera Indonesia IDJAMTM JAMBI TERMINAL Jl Soekarno Hatta Rt 01 No.8 Kel. Paal Merah Jambi 36139
6 Batam Megastar IDBTITM BATAM ISLAND TERMINAL Jl. Duyung, Comp Citra Permai,
Blok B, No 11, Jodoh Batu Ampar
Batam 29432
7 Cikarang CDP ID8A5TP PT TANJUNG PERAK SWADAYA
8 Benoa PT PACIFIC BALI BENOA IDBOATM BENOA BALI PORTS JL. Hang Tuah No. 3X 80226 Denpasar - Bali
9 Makassar Samudera Indonesia IDUJPTM UJUNG PANDANG TERMINAL Jl. Sungai Saddang no 82, Makassar
10 Bitung Putra Abadi Trans IDZJKPT BITUNG PORT TERMINAL Jl Mohammad Hatta 26, Pateten Satu, Aer Tembaga, Bitung
RKST of Terminal Terminal Size Type Maximum Pay Load (Kgs) Maximum Crane Weight (Kgs) Remarks DG Acceptance
IDBOA Benoa Bali Ports 32000 Max Figure for OOG DG IMO 1 & 7 are not accepted
L: 1250
W: 600
H: 400
IDBTI Batam Island Terminal 20GP Max Payload Container DG IMO 1 & 7 are not accepted
40GP 35000
40HC 35000
IDFHK IKPP Mile site jetty perawang ALL Sizetype Max Payload Container ALL OOG belongs to the IKPP group is acceptable ALL DG belongs to IKPP group is acceptable
IDJAM Jambi Terminal 32000 Should check case by case DG IMO 1 & 7 are not accepted
IDPDG Teluk Bayur Port 20GP 30000 Max Figure for OOG DG IMO 1 & 7 are not accepted. Class 2-6, 8, 9 must be using Truck Loosing
20
L: 650
W: 235
H: 250
Weight: 32000
40
L: 1230
W: 235
40GP 32000 H: 250
40HC 32000 Weight: 32000
IDPLM Palembang Terminal 20GP 30000 Max Figure for OOG DG IMO 1, 2 & 7 are not accepted
20
L: 600
W: 600
H: 400
Weight: 35000
40
L: 1200
W: 600
40GP 32000 H: 400
40HC 32000 Weight: 35000
IDTSK Tualang Siak, Perawang 20GP Max Payload Container DG IMO 1 & 7 are not accepted
40GP 30000
40HC 30000
IDTTI Tebing Tinggi ALL Sizetype Max Payload Container ALL OOG belongs to the IKPP group is acceptable ALL DG belongs to IKPP group is acceptable
IDUJP Ujung Pandang terminal 20 Max Payload Container Max Figure for OOG DG IMO 1 & 7 are not accepted
L: 1300
W: 350
40GP 32000 H: 350
40HC 32000 Weight: 32000
IDZJK Bitung Port Terminal 20 Max Payload Container Max Figure for OOG DG IMO 1 & 7 are not accepted
20
L: 700
W: 350
H: 350
Weight: 30000
40
L: 1300
W: 350
40GP 30000 H: 350
40HC 30000 Weight: 30000

Contact us

If you want to speak to a sales person about a new shipment or if you have a question about your existing shipment, you can email us and we will respond within the next two days. If you have a more immediate question, you can search for help online.