Shipping to India

Customs House Brokerage

Local contact options

Our Customs Team are always happy to answer any query you may have in relation to customs clearance, one of our customs brokers can be contacted on

West India | Kanchan Chang | kanchan.chang@maersk.com

North India | Rick Rohan | rick.rohan@maersk.com

South and East India | Prashant Srivastava | prashant.srivastava@maersk.com

Core products

Export Customs Clearance In Transit Clearance ( Nepal )
Standard full export customs clearance process. Customs document auditing and reporting to ensure correct duty amount is used on import shipments
  • Document Verification
  • Preparing Check list for Bill of Entry
  • Clearance of cargo
  • Duty advise
  • Out of Charge clearance
  • ECTS process for Nepal
  • Transit approval from embassy & customs
  • Documentation verification

Exclusions Commodities : - Scrap, Wastepaper, Timber, Agri products, Personnel effects, Used Goods, Foodstuff , Rejected re-import not in focus due to complexity. Furniture, Traded Commodities & Toys

Additional Custom House Brokerage services 

Beyond acquiring clearances, we also offer requirement-based consultation and procedural assistance for your cargo:

  • Issuance of Certificate of Origin (COO) - You may be required to declare that your cargo is produced in a specific country, to determine whether it's eligible for entry or entitled to preferential treatment.

  • NOC from Assistant Drug Controller - If your cargo comprises chemicals then we can help in obtaining the NOC at the port, which serves as a concrete proof of undergoing the necessary quality checks.

  • Plant Quarantine Certificate - Consignments containing perishables undergo isolated tests to ensure that they are disease and pest-free. We take care of the complete process until the certification decision.

  • KYC verification - We help you with the KYC verification from the local Commisionerate office. Without this one-time registration, SB/BOE is generally not processed by the customs.

  • Bank registration - We also assist in the registration of AD and IFSC codes with the EDI Department, because both are needed for foreign exchange and Duty Drawback Scheme respectively.

  • Duty payment and consultation - On behalf of the importer – we process duty advancement to the customs. Along with that, we also provide consultancy services for goods classification.

  • Export incentive consulting - We offer export incentive consultation for the Duty Drawback Scheme (DBK - 74 & 75), the Merchandise Export from India Scheme (MEIS Scheme) and EPCG.

  • Import license registration - To make imports easier in the future, we help the first-time importers in acquiring licenses from DGFT, with local Customs. e.g. EPCG, advance license.

What is required to complete Customs House Brokerage?

Exports

  • Commercial Invoice
  • Packing List
  • Export Declaration

FAQs

Q: What can hold up my Customs Clearance?
A:A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is a Deferment Account?
A:A deferment account is an account registered with customs, which allows the customer to make Duty & GST payments in a secure way. This initiates a smoother, quicker customs clearance, avoiding additional delays.

Q: What if I do not have a Deferment Account?
A:Damco/Maersk can help by guiding you through the process, providing a simplified answer to a complicated process.

Q: What is an Importer/Exporter code?
A:An Importer/Exporter code is a unique identifier which is required by all parties for all imports & exports. In Australia, this is normally a client’s ABN or suppliers name and contact details.

Q: What is a classification number HS Code?
A:A classification number is a unique 9 digit code that relates to a specific product and determines the correct classification in the customs tariff

Q: Why do I need to provide a classification number HS Code?
A:Correct classification of goods is critical to identification of cargo’s arriving into Australia.

Q: Who will invoice me for my Customs Clearance?
A:Damco will raise the invoice for CHB and any additional land side logistic services purchased

Q: I am not sure how to classify new products. Can you help?
A:Yes. We can assist with determining the correct tariff classification and applicable duty and taxes. We will require a thorough description of the product along with the country of origin.

Q: How do I set up an account ?
A:The following documents are required to set up an account:

  • GAA: General Agency Agreement, to be completed and signed by the Importer giving authority to Damco to act on their behalf.
  • Duty and tax bond or GST letter. We can assist you with that
  • Parts Database: Harmonized tariff classification of your products if available.

Demurrage and Detention

Combined Demurrage and DetentionCombined Demurrage and Detention is compensation payable when the Merchant holds Carrier’s Container beyond the agreed amount of Free Time for the combined period of inside and outside the terminal, port or depot.

Export Demurrage + Detention:

"Demurrage" is compensation payable when the Merchant holds Carrier’s Container inside the terminal, port or depot beyond the agreed amount of Free Time.

"Detention" is compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time.

Dry: (General Equipment)
(w.e.f. August 10, 2016)

Period / Slabs 20' (INR) 40' (INR)
Day 1 to 10 Free Free
Day 11 to 17 2,000 4,000
Day 18 to 24 4,000 8,000
Day 25 onwards 5,000 10,000

Reefer & Special Equipment
(w.e.f. August 10, 2016)

Period / Slabs 20' (INR) 40' (INR)
Day 1 to 10 Free Free
Day 11 to 17 3,500 7,000
Day 18 to 24 5,000 10,000
Day 25 onwards 7,000 14,000

Inland Haulage

Export inland haulage

Inland location Gateway Port Mode Receipt Type Container Size Type Wt slab Currency IHE (Subject to GST)
Domlur Chennai TRK CY 20DRY 0-9 INR 18950
Domlur Chennai TRK CY 20DRY 9-15 INR 21400
Domlur Chennai TRK CY 20DRY 15-18 INR 25100
Domlur Chennai TRK CY 20DRY 18-22 INR 30300
Domlur Chennai TRK CY 20DRY 22-26 INR 35400
Domlur Chennai TRK CY 20DRY 26-30 INR 40600
Domlur Chennai TRK CY 40STD 0-12 INR 29100
Domlur Chennai TRK CY 40STD 12-18 INR 31600
Domlur Chennai TRK CY 40STD 18-22 INR 33400
Domlur Chennai TRK CY 40STD 22-26 INR 39000
Domlur Chennai TRK CY 40STD 26- INR 43200
Domlur Chennai TRK CY 40HDRY 0-12 INR 29100
Domlur Chennai TRK CY 40HDRY 12-18 INR 31600
Domlur Chennai TRK CY 40HDRY 18-22 INR 33400
Domlur Chennai TRK CY 40HDRY 22-26 INR 39000
Domlur Chennai TRK CY 40HDRY 26- INR 43200
Domlur Ennore Chennai TRK CY 20DRY 0-9 INR 18950
Domlur Ennore Chennai TRK CY 20DRY 9-15 INR 21400
Domlur Ennore Chennai TRK CY 20DRY 15-18 INR 25100
Domlur Ennore Chennai TRK CY 20DRY 18-22 INR 30300
Domlur Ennore Chennai TRK CY 20DRY 22-26 INR 35400
Domlur Ennore Chennai TRK CY 20DRY 26-30 INR 40600
Domlur Ennore Chennai TRK CY 40STD 0-12 INR 29100
Domlur Ennore Chennai TRK CY 40STD 12-18 INR 31600
Domlur Ennore Chennai TRK CY 40STD 18-22 INR 33400
Domlur Ennore Chennai TRK CY 40STD 22-26 INR 39000
Domlur Ennore Chennai TRK CY 40STD 26- INR 43200
Domlur Ennore Chennai TRK CY 40HDRY 0-12 INR 29100
Domlur Ennore Chennai TRK CY 40HDRY 12-18 INR 31600
Domlur Ennore Chennai TRK CY 40HDRY 18-22 INR 33400
Domlur Ennore Chennai TRK CY 40HDRY 22-26 INR 39000
Domlur Ennore Chennai TRK CY 40HDRY 26- INR 43200
Domlur Kattupalli TRK CY 20DRY 0-9 INR 18950
Domlur Kattupalli TRK CY 20DRY 9-15 INR 21400
Domlur Kattupalli TRK CY 20DRY 15-18 INR 25100
Domlur Kattupalli TRK CY 20DRY 18-22 INR 30300
Domlur Kattupalli TRK CY 20DRY 22-26 INR 35400
Domlur Kattupalli TRK CY 20DRY 26-30 INR 40600
Domlur Kattupalli TRK CY 40STD 0-12 INR 29100
Domlur Kattupalli TRK CY 40STD 12-18 INR 31600
Domlur Kattupalli TRK CY 40STD 18-22 INR 33400
Domlur Kattupalli TRK CY 40STD 22-26 INR 39000
Domlur Kattupalli TRK CY 40STD 26- INR 43200
Domlur Kattupalli TRK CY 40HDRY 0-12 INR 29100
Domlur Kattupalli TRK CY 40HDRY 12-18 INR 31600
Domlur Kattupalli TRK CY 40HDRY 18-22 INR 33400
Domlur Kattupalli TRK CY 40HDRY 22-26 INR 39000
Domlur Kattupalli TRK CY 40HDRY 26- INR 43200
Sachana Mundra RR CY 20DRY 0-7.8 INR 11450
Sachana Mundra RR CY 20DRY 7.8-17.8 INR 13650
Sachana Mundra RR CY 20DRY 17.8-23.8 INR 15470
Sachana Mundra RR CY 20DRY 23.8-27.8 INR 16970
Sachana Mundra RR CY 20DRY 27.8- INR 18890
Sachana Mundra RR CY 40STD 0-16.1 INR 20040
Sachana Mundra RR CY 40STD 16.1-26.1 INR 23540
Sachana Mundra RR CY 40STD 26.1- INR 23540
Sachana Mundra RR CY 40HDRY 0-16.1 INR 20040
Sachana Mundra RR CY 40HDRY 16.1-26.1 INR 23540
Sachana Mundra RR CY 40HDRY 26.1- INR 23540
Sachana Pipavav RR CY 20DRY 0-7.8 INR 10950
Sachana Pipavav RR CY 20DRY 7.8-17.8 INR 12950
Sachana Pipavav RR CY 20DRY 17.8-23.8 INR 15270
Sachana Pipavav RR CY 20DRY 23.8-27.8 INR 16770
Sachana Pipavav RR CY 20DRY 27.8- INR 18690
Sachana Pipavav RR CY 40STD 0-16.1 INR 20540
Sachana Pipavav RR CY 40STD 16.1-26.1 INR 23040
Sachana Pipavav RR CY 40STD 26.1- INR 23040
Sachana Pipavav RR CY 40HDRY 0-16.1 INR 20540
Sachana Pipavav RR CY 40HDRY 16.1-26.1 INR 23040
Sachana Pipavav RR CY 40HDRY 26.1- INR 23040
Bangalore Krishnapatnam Rail CY 20DRY 0-7.8 INR 24700
Bangalore Krishnapatnam Rail CY 20DRY 7.8-17.8 INR 24800
Bangalore Krishnapatnam Rail CY 20DRY 17.8-23.8 INR 24800
Bangalore Krishnapatnam Rail CY 20DRY 23.8-27.8 INR 28800
Bangalore Krishnapatnam Rail CY 20DRY 27.8- INR 30850
Bangalore Krishnapatnam Rail CY 40STD 0-16.1 INR 30300
Bangalore Krishnapatnam Rail CY 40STD 16.1-26.1 INR 32500
Bangalore Krishnapatnam Rail CY 40STD 26.1- INR 32500
Bangalore Krishnapatnam Rail CY 40HDRY 0-16.1 INR 30300
Bangalore Krishnapatnam Rail CY 40HDRY 16.1-26.1 INR 32500
Bangalore Krishnapatnam Rail CY 40HDRY 26.1- INR 32500
Hosur Chennai TRK CY 20DRY 0-9 INR 15200
Hosur Chennai TRK CY 20DRY 9-15.1 INR 18500
Hosur Chennai TRK CY 20DRY 15.1-21 INR 22350
Hosur Chennai TRK CY 20DRY 21-25 INR 27400
Hosur Chennai TRK CY 20DRY 25- INR 32450
Hosur Chennai TRK CY 40STD 0-12 INR 23400
Hosur Chennai TRK CY 40STD 12-18.1 INR 25400
Hosur Chennai TRK CY 40STD 18.1-21 INR 27900
Hosur Chennai TRK CY 40STD 21-25 INR 33000
Hosur Chennai TRK CY 40STD 25- INR 38000
Hosur Chennai TRK CY 40HDRY 0-12 INR 23400
Hosur Chennai TRK CY 40HDRY 12-18.1 INR 25400
Hosur Chennai TRK CY 40HDRY 18.1-21 INR 27900
Hosur Chennai TRK CY 40HDRY 21-25 INR 33000
Hosur Chennai TRK CY 40HDRY 25- INR 38000
Hosur Kattupalli TRK CY 40HDRY 0-12 INR 23400
Hosur Kattupalli TRK CY 40HDRY 12-18.1 INR 25400
Hosur Kattupalli TRK CY 40HDRY 18.1-21 INR 27900
Hosur Kattupalli TRK CY 40HDRY 21-25 INR 33000
Hosur Kattupalli TRK CY 40HDRY 25- INR 38000
Hosur Kattupalli TRK CY 40STD 0-12 INR 23400
Hosur Kattupalli TRK CY 40STD 12-18.1 INR 25400
Hosur Kattupalli TRK CY 40STD 18.1-21 INR 27900
Hosur Kattupalli TRK CY 40STD 21-25 INR 33000
Hosur Kattupalli TRK CY 40STD 25- INR 38000
Hosur Kattupalli TRK CY 20DRY 0-9 INR 15200
Hosur Kattupalli TRK CY 20DRY 9-15.1 INR 18500
Hosur Kattupalli TRK CY 20DRY 15.1-21 INR 22350
Hosur Kattupalli TRK CY 20DRY 21-25 INR 27400
Hosur Kattupalli TRK CY 20DRY 25- INR 32450
Hoskote - Bangalore Ennore Chennai TRK CY 20DRY 0-7.8 INR 18258
Hoskote - Bangalore Ennore Chennai TRK CY 20DRY 7.8-17.8 INR 22073
Hoskote - Bangalore Ennore Chennai TRK CY 20DRY 17.8-23.8 INR 26433
Hoskote - Bangalore Ennore Chennai TRK CY 20DRY 23.8-27.8 INR 28613
Hoskote - Bangalore Ennore Chennai TRK CY 20DRY 27.8- INR 30793
Hoskote - Bangalore Ennore Chennai TRK CY 40STD 0-16.1 INR 26433
Hoskote - Bangalore Ennore Chennai TRK CY 40STD 16.1-26.1 INR 27795
Hoskote - Bangalore Ennore Chennai TRK CY 40STD 26.1- INR 29975
Hoskote - Bangalore Ennore Chennai TRK CY 40HDRY 0-16.1 INR 26405
Hoskote - Bangalore Ennore Chennai TRK CY 40HDRY 16.1-26.1 INR 27795
Hoskote - Bangalore Ennore Chennai TRK CY 40HDRY 26.1- INR 29975
Hosur Ennore Chennai TRK CY 40HDRY 0-12 INR 23400
Hosur Ennore Chennai TRK CY 40HDRY 12-18.1 INR 25400
Hosur Ennore Chennai TRK CY 40HDRY 18.1-21 INR 27900
Hosur Ennore Chennai TRK CY 40HDRY 21-25 INR 33000
Hosur Ennore Chennai TRK CY 40HDRY 25- INR 38000
Hosur Ennore Chennai TRK CY 40STD 0-12 INR 23400
Hosur Ennore Chennai TRK CY 40STD 12-18.1 INR 25400
Hosur Ennore Chennai TRK CY 40STD 18.1-21 INR 27900
Hosur Ennore Chennai TRK CY 40STD 21-25 INR 33000
Hosur Ennore Chennai TRK CY 40STD 25- INR 38000
Hosur Ennore Chennai TRK CY 20DRY 0-9 INR 15200
Hosur Ennore Chennai TRK CY 20DRY 9-15.1 INR 18500
Hosur Ennore Chennai TRK CY 20DRY 15.1-21 INR 22350
Hosur Ennore Chennai TRK CY 20DRY 21-25 INR 27400
Hosur Ennore Chennai TRK CY 20DRY 25- INR 32450
Hoskote - Bangalore Chennai TRK CY 40HDRY 0-16.1 INR 26405
Hoskote - Bangalore Chennai TRK CY 40HDRY 16.1-26.1 INR 27795
Hoskote - Bangalore Chennai TRK CY 40HDRY 26.1- INR 29975
Hoskote - Bangalore Chennai TRK CY 40STD 0-16.1 INR 26433
Hoskote - Bangalore Chennai TRK CY 40STD 16.1-26.1 INR 27795
Hoskote - Bangalore Chennai TRK CY 40STD 26.1- INR 29975
Hoskote - Bangalore Chennai TRK CY 20DRY 0-7.8 INR 18258
Hoskote - Bangalore Chennai TRK CY 20DRY 7.8-17.8 INR 22073
Hoskote - Bangalore Chennai TRK CY 20DRY 17.8-23.8 INR 26433
Hoskote - Bangalore Chennai TRK CY 20DRY 23.8-27.8 INR 28613
Hoskote - Bangalore Chennai TRK CY 20DRY 27.8- INR 30793
Hoskote - Bangalore Kattupalli TRK CY 40STD 0-16.1 INR 26433
Hoskote - Bangalore Kattupalli TRK CY 40STD 16.1-26.1 INR 27795
Hoskote - Bangalore Kattupalli TRK CY 40STD 26.1- INR 29975
Hoskote - Bangalore Kattupalli TRK CY 20DRY 0-7.8 INR 18258
Hoskote - Bangalore Kattupalli TRK CY 20DRY 7.8-17.8 INR 22073
Hoskote - Bangalore Kattupalli TRK CY 20DRY 17.8-23.8 INR 26433
Hoskote - Bangalore Kattupalli TRK CY 20DRY 23.8-27.8 INR 28613
Hoskote - Bangalore Kattupalli TRK CY 20DRY 27.8- INR 30793
Hoskote - Bangalore Kattupalli TRK CY 40HDRY 0-16.1 INR 26405
Hoskote - Bangalore Kattupalli TRK CY 40HDRY 16.1-26.1 INR 27795
Hoskote - Bangalore Kattupalli TRK CY 40HDRY 26.1- INR 29975
Bhusawal Jawaharlal Nehru Rail CY 40STD 0-16.1 INR 25500
Bhusawal Jawaharlal Nehru Rail CY 40STD 16.1-26.1 INR 25700
Bhusawal Jawaharlal Nehru Rail CY 40STD 26.1- INR 25700
Bhusawal Jawaharlal Nehru Rail CY 40HDRY 0-16.1 INR 25500
Bhusawal Jawaharlal Nehru Rail CY 40HDRY 16.1-26.1 INR 25700
Bhusawal Jawaharlal Nehru Rail CY 40HDRY 26.1- INR 25700
Bhusawal Jawaharlal Nehru Rail CY 20DRY 0-7.8 INR 17300
Bhusawal Jawaharlal Nehru Rail CY 20DRY 7.8-17.8 INR 17400
Bhusawal Jawaharlal Nehru Rail CY 20DRY 17.8-23.8 INR 17500
Bhusawal Jawaharlal Nehru Rail CY 20DRY 23.8-27.8 INR 17600
Bhusawal Jawaharlal Nehru Rail CY 20DRY 27.8- INR 18100
Pune Jawaharlal Nehru TRK CY 20DRY 0-7.8 INR 16225
Pune Jawaharlal Nehru TRK CY 20DRY 7.8-17.8 INR 16225
Pune Jawaharlal Nehru TRK CY 20DRY 17.8-23.8 INR 16225
Pune Jawaharlal Nehru TRK CY 20DRY 23.8-27.8 INR 17600
Pune Jawaharlal Nehru TRK CY 20DRY 27.8- INR 18700
Pune Jawaharlal Nehru TRK CY 40STD 0-16.1 INR 18425
Pune Jawaharlal Nehru TRK CY 40STD 16.1-26.1 INR 19800
Pune Jawaharlal Nehru TRK CY 40STD 26.1- INR 20900
Pune Jawaharlal Nehru TRK CY 40HDRY 0-16.1 INR 18425
Pune Jawaharlal Nehru TRK CY 40HDRY 16.1-26.1 INR 19800
Pune Jawaharlal Nehru TRK CY 40HDRY 26.1- INR 20900
India Export inland services
There are two modes of operation for Export Haulage.
Option # 1 Shipper PDA (Pre-Deposit Account): As per this option, the rail transportation is directly payable by shipper to the rail operator. This is also known as Merchant haulage. As per this setup though Place of Receipt (POR) on the B/L is same as inland acceptance location, Line is not liable to arrange for Inland Haulage. The cost of positioning equipment into such inland locations is rolled into the Dry Port Surcharge. Since Inland rail transportation cost is paid by shipper directly to the rail operator, IHE is not invoice-able to the customer.
Option # 2 Line PDA : As per this option the rail transportation is payable by shipper to Line. This is also called Carrier Haulage setup. The POR on the B/L is same as inland acceptance location and Line will pay for haulage to rail transportation provider. The cost of Rail transportation and the equipment positioning at the Inland location is recovered through IHE.
Note The two modes of operation above are available only for export shipment. All import shipment follows Line PDA setup only. Depending upon the market practice, each location has a defined PDA option which is offered to the customer. So INBLR, INDOM, INBHS, INHOS, INHOK, INSAC, INPNQ follow 100% Line PDA setup; whereas all the other export acceptance location offer 100% shipper PDA option.

Container Cover

Find the coverage limit for your region:

Country Ports Tariff Prepaid/Collect Coverage Currency Coverage Limit
UAE Jebel Ali $ 35 Both Dirhams 3000
Oman Sohar $ 35 Both Omani Rial 300
Kuwait Shuwaikh/Shuaiba $ 35 Both Kuwaiti Dinar 300
Bahrain Bahrain $ 35 Both Bahraini Dinar 300
Qatar Doha/Hamad $ 35 Both Qatari Rial 3000
Jordon Aqaba $ 35 Both Jordanian Dinar 578
Saudi Arabia Jeddah/Dammam/Riyadh $ 35 Prepaid only Saudi Riyal 3000
Srilanka Colombo $ 50 Both Dollar 200

Restrictions

Hazardous Cargo acceptance

  • Acceptance of Hazardous Cargo to ports : IMO Class 1 and 7 is not acceptable throughout India.

Out Of Gauge Cargo and 45' Containers

  • Out-of-Gauge Cargo is not accepted to or from any inland location in India.
  • Containers which are more than 9'6" high are considered out of gauge (OOG) and cannot be moved by rail or road.
  • 45' containers are not accepted for movement by rail or road.

Escalation Matrix

Escalation matrix Toll free number
West 1800-200-1644
North 1800-419-1290
South 1800-419-1639
East 1800-419-9121

Contact us

If you want to speak to a sales person about a new shipment or if you have a question about your existing shipment, you can email us and we will respond within the next two days. If you have a more immediate question, you can search for help online.