Shipping to Greece

Get up-to-date local information about import procedures and restrictions, demurrage and detention, container pick-ups and more.

Customs House Brokerage

Core products

Import Customs Clearance T1 - transit customs clerance Fiscal clearance
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of cargo. A customs declarations allowing to move goods between two or more different customs territories. Import customs clearance done in the country of entry to EU while we guarantee that the VAT will be paid in the country of final destination that is a different EU country.
  • Import declarations.
  • Declaring T2L (intra EU shipments).
  • Regular T1.
  • Simplified procedure (we do not have it yet but are in the process of obtaining one).

Additional Custom House Brokerage services

  • EUR1  
  • Sanitary / Phytosanitary / Soivre (quality) Certificates  
  • Veterinary certificates  
  • ECS – Declaring already custom cleared cargo to European customs system.
  • Security declarations – Not included in simplified procedure but must be done before loading a vessel.
  • Scanner Assistance  
  • Inspections Assistance  

What is required to complete Customs House Brokerage?

  • Commercial Invoice (s)
  • Packing List (s)
  • HS codes of the cargo
  • Bill Of Lading


Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A:  Late submission of POA or any other certificate, late payment when no credit, Authorities feedback.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods.

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct.  

Q: How will I know when my shipment has cleared customs?
A: You will get either an automatic or self generated e.mail announcement

Q: Who can I contact regarding my Customs Clearance?
A: Please contact – import shippments

Q: Who will invoice me for my Customs Clearance?
A: Maersk will raise your invoice for all CHB activities

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact – import shippments

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Demurrage and Detention

Applicable from 1st April 2018

Our setup in Greece consists of one elements for DRY: Combined Detention and Demurrage and two elements for REEFER: Combined Detention and Demurrage and Storage (related to the use of facilities at terminals: electricity and monitoring at Piraeus; monitoring at Thessaloniki). Port Storage are invoiced directly by terminal to receiver

This means you will have one combined free-time period and compensation for utilization of equipment inside and outside of terminals or depots, referred to as Combined Demurrage & Detention. Compensation for Storage, will be charged separately.

Reefer Storage start to apply as from SAME DAY of DISCHARGE until GATE OUT FULL 

Combined Detention and Demurrage starts to apply as from SAME DAY of DISCHARGE until GATE IN EMPTY.

Calculation is based on CALENDAR days 


Import Storage  - REEFER

From Discharge day to Gate Out Full day included (Calendar Day) 

  Eur per Day 
Port  Days  20'  40' 
Piraeus (M/H and C/H)  As of day 1  31  41 
Thessaloniki (M/H)  As of day 1  13  15 
Thessaloniki (C/H)  As of day 1  30  38 


Import Combined Demurrage & Detention
DRY (IMO Dry same as Dry)

From Discharge day to Gate In Empty day included (Calendar)

  Eur per Day 
Port  Days  20'  40' 
Piraeus and Thessaloniki 0 to 7 0
8 to 14 10  20 
15 onwards  25  50 

Import Combined Demurrage & Detention
REEFER (IMO Reefer same as Reefer)

From Discharge day to Gate In Empty day included (Calendar)

  Eur per Day 
Port  Days  20'  40' 
Piraeus and Thessaloniki 0 to 4 0 0
5  to 7 60  90 
8 onwards  80 120 

Import Combined Demurrage & Detention

From Discharge day to Gate In Empty day included (Calendar)

  Eur per Day 
Port  Days  20'  40' 
Piraeus and Thessaloniki 0 to 7 0 0
8  to 14 20 30 
15 onwards  30 50


For Import information please contact us at:



Cargo declaration restrictions:

Greek deadlines for import cargo declarations :

Dangerous (IMO) cargo declaration: Three (3) working days prior to the vessel's arrival

Cargo declaration : Two (2) working days prior to the vessel's arrival.

All declarations submitted to Greek Port Authorities have to be translated into Greek.

Taking into consideration the amount of work necessary to have all cargo timely and correctly declared, it is vital that all containers to be discharged at a Greek port are duly manifested at their port of origin, within the above mentioned deadlines. No factice/proforma bill of lading will be accepted by the Greek port authorities.

Any deviation to the above rules and deadlines, result in custom's fines from 300 to 900 EUR.

Very important: Failure to provide full IMO declaration on time, may even result in the coast guards prohibiting vessels entry to port.

Commodity restrictions:

  • Cigarette acceptance 
    Piraeus: All import shipments of cigarettes via Piraeus port are accepted only under CY basis.   Thessaloniki: All import shipments of cigarettes via Thessaloniki ports are accepted only on CY basis.   Transit cargo: Both merchant and carrier haulage of shipments of cigarettes in transit to all Balkan destinations (Serbia-Montenegro, Kosovo, FYROM, Albania, Bosnia-Herzegovina, Bulgaria, Romania) are not accepted.
  • Animal products 
    Import of frozen pork meat ex Brazil and China is prohibited irregardless whether cargo is for final destination Greece or Balkan countries.

Weight / Measurement restrictions:

  • Weight of containers via Greek ports must not exceed 26 tons including tare.
  • 45 foot containers not acceptable outside Piraeus and Heraklion port areas, thus the cargo must be stripped within their port areas. Alternately, we can accept and perform trucking of 45 HC containers to Serbia and Montenegro from entry ports of Thessaloniki, Bar and Koper.

Special cargo restrictions:

  • Reefer containers destined to Piraeus are not accepted in CY/CFS basis.
  • Other OOG, B/B and IMO cargo are subject to standard Maersk approval procedures.
  • Full containers with IMO cargo that are also temperature controlled, can not be accepted for plugging at Piraeus port. Maersk liability stops upon container discharging at Piraeus port.
  • IMO containers will not be accepted by Piraeus terminal neither for stripping nor for stuffing at port warehouses. CFS bs/l of IMO cargo to/from Piraeus port will not be accepted.

Please pay extra attention to the following applicable charge for the mentioned "sensitive" cargoes:

- Additional expense of EUR 550 per unit is applied for issuance of bank guarantee and administration fee for the following commodities, which are characterized from EU as "sensitive" cargoes:

a. Milk & milk products condensed and non condensed, including powdered milk and cream

b. Butter and other spreads that contain milk

c. Bananas both fresh and dry

d. Cane sugar, sugar beet and chemically pure sweeteners in dry form

e. Beef meat and frozen beef meat trimmings

* offel, tripe, heart, head and cheek meat are excluded

Following goods are also considered as sensitive products but require more cost/expenses

f. Alcohol drinks with more than 80% alcohol level

g. Distilled products, liquor and other alcoholic drinks

h. Manufactured tobacco and cigarettes

* excluding tobacco leaves

* The above mentioned charges are applied wherever the following customs transshipments are concerned:

- Customs transshipment from Greek customs to any customs office in the Balkans.

- Customs transshipment from any Greek customs office to another customs office in Greece.

Household effects from Piraeus port - documentation requirements:

  • Original b/l fully endorsed or 3/3 original bs/l
  • Original T2L doc
  • Packing list translated into Greek (Greek Embassy)
  • Authorization for our custom broker to clear cargo must be stamped from local consignee. Consignee's signature should be certified from local authorities
  • Application of article 105 with consignee's signature, certified from local authorities, informing our port authorities that container does not contain guns, drinks, cigarettes or drugs
  • Certified copy of consignee's passport from local authorities

B/l clauses, documentation restrictions:

  • Through bills of lading can be issued for any destination within Greece.
  • Sea waybills ( WB ) are accepted.
  • For all bs/l in and out of Greece please add following clause
  • "Where the container has not been stuffed by carrier, carrier has no access to the cargo and cannot verify the current condition, quantity and quality of same, as described by shipper"

Special customs requirements:

  • For Maersk Hellas to perform a Door delivery (only available for cargo originating from an EEU country) a T2L document is required.
  • Cargo details declared by shipper in OBL ( i.e.. cargo description, quantity, weight etc ) should be identical with relevant information stated in the T2L document and the commercial invoice.

Other restrictions:

Waiting time for stuffing/unstuffing at Piraeus port: 2 hours free and after that EURO 23.5 per additional hour.

Contact us

If you want to speak to a sales person about a new shipment or if you have a question about your existing shipment, you can email us and we will respond within the next two days. If you have a more immediate question, you can search for help online.