Shipping to Chile

Get up-to-date local information about import procedures and restrictions, demurrage and detention, container pick-ups and more.

Customs House Brokerage

Local contact options

In Maersk Chile, we work with recognized customs agents in the market, with vast experience in various industries that cover your specific needs. We cover the main ports in Chile for imports and exports.

Please contact Customer Service to include one of our Customs House Brokerage products in your supply chain. For imports you may contact cl.import@maersk.com and for exports, cl.export@maersk.com

Core products

Import Customs Clearance Transit Documents
  • Classification of goods using HS CODE system.
  • Preparation and presentation of Rule 1.
  • Obtaining permits, certifications, authorizations and / or approval of local authorities (SS - SAG - Others)
  • Application of the anticipated presentation of customs declarations
  • Application of tariff benefit established in the different international agreements signed by Chile with other countries
  • Document collection from airlines or shipping lines.
  • Duties, fees, taxes and other payments on behalf of importer
  • Submission of claims to settlements and customs inspections
  • Submission of requests for refund duties.
  • Representation before transportation companies for faults, losses or damage to the load
  • Supervision of goods unloading.
  • Coordination with stakeholders involved.
  • Dispatch of goods to destination.
  • Procedures in Free Zone.
A transit document allows free movement of cargo and containers through Peruvian territories, suspending the payment of duty and VAT until the destination.

Mandatory Documents for Imports:

  • Signed Power of Attorney
  • Shipment instructions
  • Commercial Invoice(s)
  • Bill of lading (copy)
  • Packing List(s)
  • Insurance Policy or Letter specifying that there is no insurance on the cargo.
  • Original Certificate of Origin
  • Other documents, such as licenses and certificates for restricted goods

FAQs

Q: What is the Pricing / Cost of these services?
A: Pricing is dependent on the service package you choose. Please contact our office to discuss which option is right for you.

Q: What can hold up my Customs Clearance?
A: The usual delay is due to lack of documentation and the delay in the payment of customs duties.

Q: What is a DI? What is a DUS
A: A: DI It stands for Declaracion de Ingreso (means Entry Customs Declaration).
B: DUS stands for Declaracion única de Ingresos (means Exit Customs Declaration)

Q: How will I know when my shipment has cleared customs?
A: : Maersk sends a confirmation that the goods have been cleared.

Q: Who can I contact regarding my Customs Clearance?
A:If you are already working with us, you can communicate with the executive assigned to you.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
HTS = Harmonized Tariff Schedule
EORI = Economic Operators’ Registration and Identification
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Cut-off

WEEK AC3 / 698 ATACAMA / U5A CLX / 84E
1 MAERSK STEPNICA 950W SAFMARINE MAKUTU 952N SAFMARINE NOMAZWE 001N
2 CARSTEN MAERSK 951W MAERSK VIRGINIA 001N POLAR ECUADOR 002N
3 MAERSK SAVANNAH 952W RHINE MAERSK 002N POLAR MEXICO 003N
4 SKAGEN MAERSK 001W MEGALOPOLIS 003N POLAR PERU 004N
5 SINE MAERSK 002W SAFMARINE MAKUTU 004N POLAR COSTA RICA 005N
6 CAROLINE MAERSK 003W MAERSK VIRGINIA 005N POLAR CHILE 006N
7 SVENDBORG MAERSK 004W RHINE MAERSK 006N POLAR ARGENTINA 007N
8 SUSAN MAERSK 005W MEGALOPOLIS 007N POLAR BRASIL 008N
9 AOTEA MAERSK 006W SAFMARINE MAKUTU 008N SAFMARINE BAYETE 009N
10 SOFIE MAERSK 007W MAERSK VIRGINIA 009N POLAR ECUADOR 010N
11 DUMMY 008W RHINE MAERSK 010N POLAR MEXICO 007S
12 SALLY MAERSK 009W MEGALOPOLIS 011N POLAR PERU 012N
Puerto Descarga Servicio Fecha estimada de arribo Terminal Almacen Presentacion apertura en Santiago Presentacion apertura en Puerto
Iquique AC3 Jueves Iquique Terminal Internacional ITI Jueves de la semana anterior 12 hrs Jueves de la semana anterior 12 hrs
Antofagasta AC3 Domingo Antofagasta Terminal Internacional ATI Viernes de la semana anterior 12 hrs Viernes de la semana anterior 12 hrs
San Antonio AC3 Sabado San Antonio Terminal Internacional STI Viernes de la semana anterior 12 hrs Viernes de la semana anterior 12 hrs
Iquique Atacama Miercoles Iquique Terminal Internacional ITI Miercoles de la semana anterior 12 hrs Miercoles de la semana anterior 12 hrs
Arica Atacama Viernes Terminal Puerto Arica TPA Viernes de la semana anterior 12 hrs Viernes de la semana anterior 12 hrs
Valparaiso Atacama Jueves Terminal Pacifico Sur TEXVAL Jueves de la semana anterior 12 hrs Jueves de la semana anterior 12 hrs
San Vicente Atacama Domingo San Vicente Terminal Internacional SVTI Viernes de la semana anterior 12 hrs Viernes de la semana anterior 12 hrs
San Antonio CLX Miercoles Puerto Central PCE Miercoles de la semana anterior 12 hrs Miercoles de la semana anterior 12 hrs

Disclaimer: One day should be advance if any holiday involved.

Demurrage and Detention

Import (effective from September 15th, 2019)

Type Size Days Days Days Days
1 to 5 6 to 11 12 to 24 25 or more
Dry 20' Free USD 85 USD 125 USD 140
Type Size Days Days Days Days
1 to 5 6 to 11 12 to 29 30 or more
Dry 40’ Free USD 115 USD 145 USD 200
Type Size Days Days Days Days
1 to 5 6 to 11 12 to 24 25 or more
NOR 40’ Free USD 150 USD 220 USD 235
Type Size Days Days Days
1 to 3 4 to 6 7 or more
Reefer 40' Free USD 185 USD 250
Special 40' Free USD 180 USD 230

Procedures

PAGOS QUE SE DEBEN HACER A CONTOPSA:  GATE IN/ GATE OUT UNIDADES ASIGNADAS A CONTOPSA
COMO PAGAR A CONTOPSA: TRANSFERENCIA:
CONTAINER OPERATORS S.A.
RUT 96.662.540-6
CTA CTE 110923007
BANCO CHILE
UNA VEZ REALIZADA LA TRANSFEENCIA ENVIAR COMPROBANTE DE PAGO AL SIGUIENTE CORREO collections.sanantonio@contopsa.cl

PAGOS QUE SE DEBEN HACER A SITRANS: GATE IN/ GATE OUT UNIDADES ASIGNADAS A SITRANS

COMO PAGAR A SITRANS: PRESENCIAL, TRANSFERENCIA O PAGO ONLINE EN GLOBALDESK

PAGOS QUE SE DEBEN HACER A IAN TAYLOR:

  • CORRECCION DE MANIFIESTO: ACLARACION DE MANIFIESTO
  • CORRECCION CARTA APERTURA: ACLARACION DE MANIFIESTO
  • APERTURA (SOLO ARICA, PUNTA ARENAS CARGA PERUANA): $27.400
  • EMISION DE BL: USD 70 + IVA
  • SELLOS USD 30 + IVA
  • DEMURRAGE SOLO SI SE HA COMPRADO COMODATO

COMO PAGAR A IAN TAYLOR: PRESENCIAL EN SUS OFICINAS UBICADAS EN SANTIAGO, SAN ANTONIO, VALPARAISO, ARICA E IQUIQUE.
TRANSFERENCIA BANCARIA PARA; SELLOS, CAC, COMODATOS Y DEMURRAGE (SOLO SI SE HA COMPRADO COMODATO) EN LA SIGUIENTE CUENTA:

CTA CTE  15109208
BANCO CREDITO INVERSIONES
RUT 82728500-5

TRANSFERENCIA BANCARIA PARA; PRESENTACIONES FUERA DE PLAZO, ACLARACIONES Y NOTAS DE CREDITO EN LA SIGUIENTE CUENTA:

CTA CTE 15050891
BANCO CREDITO INVERSIONES
RUT 82728500-5

PAGOS QUE SE DEBEN HACER A MAERSK:

  • PAGOS DE FLETES MARITIMOS
  • DEMURRAGE (SI SE HA PAGADO POLIZA)
  • LATE ARRIVAL / EARLY ARRIVAL

COMO PAGAR A MAERSK:
BENEFICIARIO: MAERSK CHILE S.A. Dirección: APOQUINDO 3650 OFICINA 501 - LAS CONDES –SANTIAGO- CHILE
BANCO BENEFICIARIO: BANCO DE CHILE
CUENTA BENEFICIARIO: 102663543
DIRECCION BANCO BENEFICIARIO: AHUMADA 251 – SANTIAGO – CHILE
SWITF BANCO BENEFICIARIO:  BCHICLRM  
BANCO INTERMEDIARIO:  CITIBANK NA
DIRECCION BANCO INTERMEDIARIO: NUEVA YORK - USA
SWITF BANCO INTERMEDIARIO: CITIUS33
CUENTA ENTRE BANCOS: 10999073
ABA: 021000089

PAGO EN DOLARES:
TITULAR: MAERSK CHILE SA
BANCO DE CHILE
RUT: 96.653.890-2
CUENTA EN DOLARES 0-102663-54-3

CUENTA EN PESOS:
TITULAR: MAERSK CHILE SA
BANCO DE CHILE
RUT: 96.653.890-2
CUENTA EN DOLARES 0-102663-04-7

CUENTA EN EUROS:
TITULAR: MAERSK CHILE SA
BANCO DE CHILE
RUT: 96.653.890-2
CUENTA EN EUROS 0-102663-101

Important Facts

  • Chile is a freighted country. As per Customs regulations all consignees must present all Original Bill of Ladings freighted. Bills without freight or "as per agreement" are allowed only if consignee is a freight forwarder or NVOCC.
  • As per customs authorities we must manifest first water port.
  • Sea Way bills are accepted in Chile.
  • Foreign consignees are allowed only when First Notify Party is Chilean, except for Bolivian, Argentinian and Peruvian consignees, which can have any First Notify Party.
  • Telex release is not valid in Chile. Cargo can be released against original BL or seaway bill only.

Bill of Lading

Dummy bills are not allowed. ML could face high customs fines when containers arrive without manifest.

Mandatory Fields

Weight: It always has to be always in kilograms. Within Chile, maximun legal gross weight limit is 27 tons (without tare)

Freight: Chilean customs demands all bills to be rated. When bill of lading is issued by origin office without freight, consignee must bring it to our office to be rated manually by CSA and stamped as "correction approved".

This rule and procedure are followed by all shipping companies in Chile. Therefore, neither one of them can guarantee rate confidentiality.

Import Manifest

Import manifest has to be submitted in hardcopy to customs authorities 72 hours prior vessel arrival. After this deadline amendments are allowed, but subject to fines. Electronic manifest is in implementation process and runs is parallel to paper manifest

Mandatory References

It has to be submitted without charges

One (1) set is for Terminal and three (3) for customs authorities

Consignee name can be amended once origin office sends an email authorizing modification

Fines

In case of amendments after the import manifest has been presented to Chilean Customs, following fine will apply:

USD 65 per BL: within 7 days after vessel departure

USD 130 per BL: more than 7 days after vessel departure

Container release

Considering that import taxes are applied over CIF value of the cargo, to release the container the consignee needs following documents:

  • Original Bill of lading freighted or Sea Way Bill freighted
  • Insurance policy for the cargo or apply for a Container Services (en comodato) in our port agencies, values below:
     Tipo Tamano USD
     Dry  20'  70 + IVA
     Dry  40'  95 + IVA
     NOR  40'  95 + IVA
     Reefer  40'  140 + IVA
     Special  40'  140 + IVA
  • Commercial Invoice Once these taxes are paid (6% over CIF) and VAT (19%), the consignee can take out the container from the terminal

Service Point in Chile

San Antonio (CLSAI), Valparaiso (CLVAL), San Vicente (CLSVE), Arica (CLARI) and Iquique (CLIQQ) are Maersk base ports in Chile. Through Bill of Ladings to Argentina are not accepted. Trucking can, nevertheless, be performed on cargo risk and account.

Equipment Acceptance

45' containers are only accepted at San Antonio and only under CFS. We DO NOT accept 45' containers in other different port or location than San Antonio.

Short-shipments/Advance-shipments

Memo bills are accepted in Chile. All containers must be manifested under the same BL number instead of memo number. Manifest must be updated manually with following clause "cubre falta m/n xxxxxx viaje xxxx" and stamped as "correction approved".

Bolivia

For cargo going to Bolivia, Bill of Ladings must be claused as follows: "CARGA EN TRÁNSITO A BOLIVIA" (meaning "Cargo in transit to ....., Bolivia").

Clause "CARGA EN TRÁNSITO A BOLIVIA BAJO EL ART. 3 DEL DECRETO SUPREMO N° 25947" is only workable in BLs with final delivery place in Bolivia (Bolivia Store Door)

For all bolivian customers (customer code 304...). In case of further questions, pls contact LPBIMP@MAERSK.COM

Restriction

Break Bulk cargo is not accepted in Chile.

Release of IMO cargo (class 1 & 7) must be done immediately, can not stay in port.

Telex release o cargo release without bill of lading is not accepted by customs.

Used tyres shipments are not accepted.

The acceptance of 45 container equipment is subject to evaluation and requires country acceptance

Contact us

If you want to speak to a sales person about a new shipment or if you have a question about your existing shipment, you can email us and we will respond within the next two days. If you have a more immediate question, you can search for help online.