International supply chains are becoming more complex, trade regulations more dynamic, and outsourcing of logistics the norm. Your customers are relying on you to support their transformation. You can give them a competitive edge by facilitating better collaboration and providing them the information they need, just when they need it. To do this effectively, tools and technology that offer increased shipment visibility and access to real-time data and analytics will help you a great deal.
TradeLens is a secure platform, enabled by blockchain, that helps you track freight quickly and accurately, and resolve queries efficiently. With this solution, 3PLs and Freight Forwarders like you can improve your customer service, drive operational efficiency and save costs.
A European freight forwarder received a large number of container updates from their supply chain partners. Not only were their employees overwhelmed by the volume of data, they found it challenging to sort through it and present only the most relevant and accurate data to their customers.
After implementing TradeLens, the freight forwarder received accurate real-time supply chain data directly from the source. This helped them automate reports and provide all critical notifications to their customers. As a result, customer information request calls reduced by 1.5 times and the time taken to issue invoices decreased by 2 days. In other words, the freight forwarder was able to improve their overall customer service.
Today, data transfers between supply chain partners happen manually. Not only is this time consuming, but there’s also a risk of the data being disconnected and unreliable. To overcome this challenge, we worked with our long-standing partner IBM to introduce TradeLens.
In this e-book, we take a closer look at how this partnership, along with the evolution of TradeLens, is carrying logistics into a new era. We also explore the positive impact that TradeLens has on logistics and IT professionals, highlighting key industry challenges, benefits of the platform, and the burning need to connect and digitalise logistics data.
Stay on top of your digital freight management. The TradeLens Essential package uses API integration to give you access to near real-time data.
Manage trade efficiently with real-time dataMove beyond disjointed status updates and poor data quality. With the TradeLens Visibility package, data is shared directly from the source, managed digitally using dashboards, and updates are notified in real time.
Collaborate with your partners securelyAccelerate your workflows by automating documentation. The TradeLens Collaboration package provides all your trade partners and customers the same accurate data, so all actions can be viewed, tracked and executed in an instant.
TradeLens complements your existing logistics services by seamlessly integrating your entire supply chain to the blockchain platform. This enables efficiencies and cost savings across the board for companies of all sizes, budgets and IT setups. With TradeLens by your side, you can strengthen your current partnerships and offer better experiences.
Watch the video to find out more.
