WND Product Manager (CMR, TD, CAR, GAB, AO)
Opportunity
KEY RESPONSIBILITIES:
Profit & Loss
• New and existing customer management
• Contract management
• Site performance (cost/utilization)
• Continuous improvement & optimization of assets
• Investment decisions and follow up on the same
Product
• Expand business footprint while ensuring profitable growth
• Execution of WND strategy for area in alignment with CEN
• Business development aligned with strategy
• Develop new customers by liaising with area sales
• Local implementation
• Growth targets
• Product mix
• Work with BD teams across verticals for growth
• Tender handling
Operational excellence
• HSSE adherence
• Drive compliance & regulatory adherence
• Sites operating basis security / IT standards
General Management
• Lease administration
• Contract management
• Drive adherence to governance framework
• Ensure the WnD product can meet future growth requirements and achieves sustainable business results.
Leadership:
• Develop talent pipeline
• Engagement of WND teams within the area
• Maintain positive relationship while working closely with WnD site managers
ACCOUNTABLE FOR:
• P&L, GP, EBIT
• Cost to serve
• Asset utilization
• Customer Pipeline
• Combined KPI
• Execution of WnD strategy within the countries
CONSULTED ABOUT:
• All M&A and JV decisions
• Changes to WND sites or services offered at site
• Service level promised to customer
• All investment cases for geographical scope
YOU WILL BE MEASURED ON:
Shared
• Customer Net Promoter Score
Individual
• Revenue
• GP/EBIT per site
• EBIT margin after direct SG&A
• SQM (growth target)
• Operational metrics (depending on product offered within the area)
• Employee Engagement Survey
WE ARE LOOKING FOR:
A dedicated and qualified candidate having the ability to make a difference with:
• Strong WND knowledge
• Area market knowledge
• Financial acumen – ability to read, interpret and act on P&L
• Self directed / entrepreneurial
• Team player
• Proven track record for leadership & team management
• Stakeholder Management & collaboration in a matrix organization
• Commercial mindset
• Cultural openness
• Communication & interpersonal skills
• Strong dealing with customers
• Change & project management