Terminal Partnering Manager

Opportunity

Sealand – A Maersk Company Asia currently operates over 100 vessels making over 900 port calls per month.

The role is accountable for creating synergies between Sealand Asia (Referred to as SAS henceforth) and terminal operators, port authorities and suppliers to ensure best practices are developed and global targets, with respect to port productivity and service delivery to our customers are achieved. 

Core focus areas are: 

• Safe and efficient port operations  

• Terminal productivity and performance 

• Secure and optimize proforma windows  

• Assist with Procurement of required services and facilities in Ports under scope 

• Monitoring and control of key performance parameters with defined stakeholders  

The role consists of setting standards process, operating procedure, measuring performance, and engaging process improvement with key terminal, port stakeholders and vendors which are required to produce higher levels of performance. 

We Offer

We offer an exciting and attractive career, in an ambitious and competitive environment with the possibility of continuous professional and personal development. Sealand Asia offers a fast paced, challenging and truly international atmosphere. The environment is dynamic with focus on high performance, results, and respect for our employees.

This is an excellent opportunity to be in Sealand Asia. 

Key Responsibilities

Operational aspects  

• Establishes and maintains excellent relationships with relevant stakeholders in terminals, port under scope 

• Engaging the terminal operator to secure Proforma windows for all ports within scope 

• Engaging the terminal operators handle SAS vessels in a structured and efficient way  

• Driving the local operation and/or agents, vendors 

• Driving methods and measure to ensure terminal resources are allocated to SAS vessels in compliance with any SLAs. 

• Understands the business driver of different services calling ports under scope and able to manage prioritization of services as advised and communicate same with the terminals   

• Acts as focal point for leading, coordinating and communicating actions for large contingencies across HQ functions and terminals. (Examples of large contingencies: Oil Spills, labor strikes, severe manpower shortage, significant waiting time etc.) 

• Supports colleagues in the SAS with port and process specific knowledge and updates to optimize day-to-day execution and procurement efforts 

• Partner with country organization ‘Maersk Code of Conduct’ across various stakeholders like terminals, port officials, suppliers etc. 

• Assisting the most cost-effective procurement projects and drives initiatives to improve service level together with the procurement team. 

• Drive Service Level Agreement (SLA) with terminal and ensure it is part of the contract renewal and/or negotiation 

• Continuously engage and partner/support terminal and port authorities to drive and improve safety of our operations in terminal and port premises 

Information flow  

• Secures and relays any intelligence received   on anticipated port and terminal developments or changes, commissioning of new land, hardware and/or investments  

• Communicate internally about any latest restrictions imposed by terminal/ports    

• Engage local authorities or local operation for process related to local regulation 

• Maintain and support with all relevant documents from Ports/ Terminal to upkeep internal safe operating database (e.g. Safe Port Memo, Port Database and Report (PDR)) 

Performance Management and Continuous improvement  

• Implement methods and measure with terminal to ensure we have the most optimize and efficient container loading and unloading process in the terminal, to enable high vessel productivity (Port Moves Per Hour (PMPH)) whilst maintaining its utilization.  

• Conducts reviews of targeted vessel calls to assess and address areas of performance improvement 

• Identifies and drive cost reductions through process improvement within the team 

• Manages terminal, local operation team and local agent performance, (i.e. Berth on arrival/minimal waiting time, Productivity, stowage instruction compliance, timeliness of BAPLIE etc.) 

• Uses connections to coordinate the development and implementation of improvements and to ensure continuous excellence of operational execution 

• Acts as focal point for Country Cluster to address service issues and lead the improvement initiative  

We are looking for

• At least 5 years of related experience with Marine and Terminal related background (dealing with ships, stowage, etc.) 

• An independent individual able to establish collaboration within teams through building credibility and trust, able to handle complex situations

• Able to develop procedures and structured solutions with a strategic mindset, successfully delivering results 

• Maintain a partner mindset with terminals, to listen and comprehend situations before proposing strategic solutions while driving performance in a safe and sustainable manner

• Ability to understand the status quo, challenge and improve where relevant

• Strong stakeholders’ management skills, experience managing C-suite level

• Terminal operations handling background would be advantageous 

• Travelling flexibility is needed depending on Covid situation.