Senior Technical Program Manager

Full time
US - Jersey City
Posted 13 Days Ago



Maersk is looking for a regional Senior Technical Program Manager who will manage the technical Warehouse Management System implementations, integrations, and development of enhancements. This TPM works closely with internal business, operations, and engineering colleagues as well as our customers to ensure the best-in-class delivery of site and warehouse implementations.  


A successful candidate will be highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies, business models and capabilities into a product that will delight and satisfy our warehouse operations and customers.  Demonstrated experience project planning and implementing Warehousing Management Systems is critical. 


We Offer 

Maersk, the world's largest shipping company, is transforming into an industrial digital giant that enables global trade with its land, sea, and port assets. We are an operations focused technology enablement team, which partners with both commercial and operational teams to ensure we deploy the right technologies in the right geographies. This position also offers the opportunity to take innovative ideas and turn them into our future. 


Through Digital Transformation we identify, define, and implement the mix of process, technology and culture that brings business, development, and operation teams closer, allowing Maersk to deliver products faster, improve responsiveness and enhance quality for our consumers. 


We are a truly diverse team with colleagues having many different backgrounds and from many different cultures. 


At Maersk, we focus on the individual’s development and the right candidate will have broad possibilities to further develop competencies in an environment characterized by change and continuous progress. 
We value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability, or religious beliefs. 


Key Responsibilities 

  • You will look to always improve upon the current methodologies and implementation approaches, and work hard to identify how we can work at scale as we begin to expand operations across LATAM.  

  • You will work closely with Product Owners and Regional teams to ensure there is sufficient resource and capability planning based against provided demand and forecasting.  

  • You will work closely with sales teams to ensure WMS solutions are suitable for customer requirements, and timelines are feasible for delivery.  

  • You will work closely with engineering / tech teams to ensure enhancements and product developments are being tracked and delivered to required customer or site standard scope.  

  • You will work across multiple disciplines and organisations to ensure customer needs are forefront and prioritised for successful WMS implementation and overall project delivery.  

  • You will manage key stakeholders and have excellent communication skills to a wide variety of audiences. 

  • You will have excellent project management ability to ensure transparency into each implementation is accessible and readily available to all key stakeholders.  

  • You will be comfortable escalating to VP when implementations experience challenges that cause projects to become delayed.  

  • You will be responsible for growing and managing a team.  


Who we are looking for 

  • Excellent understanding of Warehousing and Logistics, particularly WMS products and processes.  

  • Customer centricity and ability to understand complex problems / customer scopes to ensure implementation delivery of the highest standard for each customer. 

  • Autonomous working style with ability to self-prioritize and meet deadlines. 

  • Delivery focused with excellent attention to detail and drive to resolve issues.  

  • Interpersonal skills and capability to deal diplomatically in conflicting interest situations at various levels in the organization.  

  • Ability to demonstrate strong leadership skills by using sound judgements to make timely and effective decisions. 

  • Ability to understand the complexity of a global conglomerate and the role of technology as an integrated part of the business. 

  • Demonstrate a combination of technical engineering knowledge to understand system constraints and capabilities. 

  • 7+ years' experience in a cross functional technical project management role. 

  • BSc in a technical related discipline is desirable 

  • Project Management certification is required, or demonstrated a record of accomplishment of delivering complex projects. 

  • Able and willing to travel onsite as required multiple times a year.  

  • Fluent in English. 

  • Spanish language fluency is a benefit. 

  • Notice to applicants applying to positions in the United States

    You must be authorized to work for any employer in the U.S.

    Maersk is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities who are applying for positions in the U.S. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

    If you are interested in applying for employment with Maersk in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the applicable Human Resources Department by emailing Determination on requests for reasonable accommodation are made on a case-by-case basis pursuant to an interactive dialogue between the applicant and the Company.


Additional info

Ref. R59077
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.