Import Sales Account Manager

Full time
MY - Kuala Lumpur
Posted 7 Days Ago


This role has overall sales responsibility for customer relationships and performance of the assigned portfolio to ensure volume and revenue targets are met with sufficient pipeline.

The role will be under Sealand - A Maersk Company.

Key Responsibilities:

  • To focus on developing import logistics business for for Malaysia and Singapore.  

  • Manage and develop the assigned portfolio; secure business and achieve objectives within the Sales Channel (for Supply Chain, Contract Logistics, Intermodal, LCL and Air Freight as well as Import Ocean freight)

  • Build a good understanding and relationship with key targeted customers and the assigned portfolio (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)

  • Build a good understanding of all service offerings to be able to offer integrated logistics solutions

  • Develop customer value propositions for appropriate business opportunities. Strive for consultative sales to distinguish market presence by effectively probing and identifying needs and suggesting solutions to help customers

  • Follow direction settings and stay on top of business signals to secure both long-term and short-term opportunities

  • Communicate significant trends, price fluctuation and policies to assigned portfolio

  • Work closely with Customer Service, Trade & Marketing, Product, and other related functions to ensure customer needs and market intelligence are updated and communicated. Coordinate and execute commercial approach in response to customer needs and the market situation

  • Research and understand the territory to identify and establish business contacts with potential customers

  • Ensure sales systems and reporting are precise and up to date for management tracking, analysis and planning

Parameters for Success

  • Volume and Profitability

  • Value Selling (Logistics& supply chain services)

  • Customer Satisfactions

  • Sales Functional Excellence

Who are we looking for:

  • Candidates from industries such Technology, Manufacturing, Retail and FMCG with logistics experience are welcome to apply

  • A good understanding of Contract logistics, LCL, Airfreight and Shipping Line products, solutions, pricing and terminology

  • Understands the  competitive landscape, and can adjust approaches to customers as a result

  • Proven track record of targeting, pursuing and winning large opportunities, through both personal and collaborative selling efforts, in tendered and non tendered environments

  • Strong presence and ability to communicate / present / consult with ‘C’ level decision makers

  • Ability to work in a fast-paced international environment and cope with large scale business challenges

  • Proven track record in a matrix, multi cultural organisation,

  • Capable in building strong and lasting relationships and networks at multiple levels, focusing on decision makers and influencers, both locally and internationally

  • Well-developed communication, persuasiveness, influencing and presentation skills as well as ability to do needs evaluation and handle most common customer objections

  • Has strong negotiation skills

  • Resilient, tenacious and persistent

  • Self Motivated and performance driven

  • Numerate and analytical

  • Fluency in English language

Additional info

Ref. R13600
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.