Specialist Technology Operations

MA - Tangier
Posted 30+ Days Ago



  • Responsible for working within the Change Management function for Maersk Technology
  • Responsible for the governance of the Global Change Management process & policies from multi vendors/suppliers
  • Assisting Technology teams to adhere to Global Change Management
  • Responsible for aligning this process with other ITIL processes, such as Configuration management, Incident management, Problem Management, Service Desk, etc
  • The job holder will be required to update and refine the Change Management Strategy, policy, process, and procedure for the deployment of all Technology changes across the entire landscape including all Brands
  • It will be the responsibility of the Change Manager to ensure strong change governance and discipline is in place to avoid any business disruption when implementing change

Who we are looking for

  • Overall experience of at least 5 years ITIL with good knowledge on Change Management process
  • Experience of core ITIL processes like change, release, incident, problem required
  • Proven Service Management background based on ITIL principles and practices
  • Experience in running end to end Change Management process, process implementation is required
  • Prior knowledge of Change & Change Management tools such as Service Now is highly desirable
  • Technical background is advantageous

Additional info

Ref. R16040
At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world. You’ll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace. APM Terminals is an independent business unit within the Danish Maersk Group – a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries - Join us to achieve even your most ambitious career goals!