Operations Superintendent

Dubai, United Arab Emirates
Ship Management/Shipping Offshore Operations
Last application date


*******We have multiple openings across different locations******

We are expanding our foot print across the Asia, Middle East and Africa region and are looking to employ an experienced Marine Services Towage Operations Superintendent to manage our operations.

This successful candidate will hold a Master’s CoC with operational harbour towage (bow to bow) and ASD propulsion unit experience not negotiable.

In co-operation with the Svitzer Port Engineer, you will ensure the day-to-day operational management and support of the fleet their crew and a small onshore office based in the Port Terminal. When required by unforeseen circumstances, you must have the capacity to, and will be required to, take command of a Tugboat as Master and command and handle the ASD Vessel for Towage operations. The role requires an independent thinking, innovative leader to take ownership of operations and ensure that safety, operational excellence and good client and authority relationships are realised.

Svitzer is a non-integrated Business Unit of the Transport and Logistics Division of the MAERSK GROUP.

Please use this website APPLY facility to submit your application. Emailed applications cannot be attended to.

We offer

At Svitzer, we believe that a long-term successful career happens when there is a match between what you are passionate about, what you are good at and what is needed by our business. A successful career will include a variety of experiences that stretch you, bring you out of your comfort zone and offer you an opportunity to learn and grow in ways that also build our business.

You will be exposed to a wide and challenging range of business issues requiring regular engagement, coordination and collaboration with key stakeholders across various management levels within Svitzer.
Opportunities to work and communicate across geographical and cultural borders will enable you to build a strong professional network, as well as broaden your knowledge and strengthen your technical and professional foundation.

Key responsibilities

General Area of Responsibility

As Operations Superintendent for SVITZER, responsible to the Country Manager for the operational management, maintenance and condition of all vessels in the designated fleet

Specific Area of Responsibility:


 Management and administration of Marine Operations matters and control of vessel maintenance and deck-side technical matters.

 Ensure compliance with all Class, Flag and Statutory Certification for all vessels, liaise closely with the Technical Manager for technical/engineering side of surveys.

 Management of Masters, Skippers and Chief Officers to ensure compliance with Svitzer processes and procedures at all times

 Management and oversight of Crew Administration to ensure vessel are always properly manned

 Ensure all crews have appropriate training so meet Svitzer OVMSA requirements and deliver training required to meet OVMSA compliance

 Oversight and management of crew to ensure a safe working environment is always maintained

 Work closely with Client’s representatives to ensure a full understanding of tug capabilities is maintained across operations and address Client concerns on delivery of the service

 Conduct regular safety drills and exercises to ensure the required standards are maintained on all vessels

 Conduct simulator exercises with Deck Officers to ensue competence standards are met and maintained

 Ensure all incidents and accidents are reported and investigated as appropriate and ensure vessel and crew compliance with Marine Standards requirements.

Human Resources:

 Oversight and control of day-to-day crew management including crew rostering

 Preparation of docking, class surveys, maintenance and repair budgets, and monitoring of expenditure, preparation of docking specifications and reports

 Management of the recruitment, selection and training of vessel Masters, Skippers and Chief Officers in compliance with Svitzer ROAM processes and procedures; oversight and control of the recruitment, selection and training of Deck Ratings in consultation with the Country Manager and other relevant functional managers in accordance with company guidelines

 Ensure employee records including crew certification and inductions are up to date and captured in Crew Inspector


 Other duties as may be reasonably required from time to time, including provide coverage for other Management positions during periods of absence as delegated by the Country Manager

We are looking for

 A seasoned marine services Operations Superintendent with a proven record of successful management of operations servicing the Harbour Towage industry for at least five years.

 MUST be in possession of a valid Masters CoC and be an experienced Tug Master with specific experience on ASD tugs in the Harbour Towage environment.

 A financially literate business leader with project implementation experience preferred.

 Tertiary qualifications in relevant business or marine management.

 Strong business acumen and negotiation skills.

 Ability to influence and engage. An organiser.

 Nuanced and effective stakeholder management up to national Port authorities and Client's Senior to Executive management level.

 Sound financial management knowledge and analytical skills, structured and data driven.

 Proven experience in Project Management.

 Excellent verbal and written English communication skills and the capability to deal with people at a broad range of levels.

 High level of professionalism, honesty and integrity.

 Excellent organisational, time management and planning skills and the ability to think conceptually while managing the detail.

 Strong understanding of change management and the ability to work effectively in a matrix structure.

Additional info

Ref. SV-305154
For more than 175 years, Svitzer has been providing customised marine services to clients worldwide. Our diverse and purpose built fleet of 400+ vessels operates in more than 40 countries, providing tailored solutions in harbour, terminal and offshore towage as well as in salvage operations. The cornerstone of our business is an unconditional respect for each other and the world we live in. To achieve this, Svitzer sets the highest standards of training and knowledge in our industry, and encourages a culture of safety, innovation, and entrepreneurship amongst its employees. We stand ready to provide safety and support at sea. Being a part of the Maersk Group with over 89,000 employees and offices in 130 countries, we have the scope to help you achieve even your most ambitious career goals.